
Erin Wood
- Flag inappropriate
- Show review history
App used to have a keyboard for command entry. It no longer does. I'm hearing impaired, so voice commands are problematic. I really would appreciate having the ability to type commands again. Also, because only voice commands, and my hearing issues, it rarely understands what I'm saying. *a year later and this is still an issue. seriously, a keyboard option for us with hearing issues. come on. 7-25-25
2,568 people found this review helpful

Megan wilson
The idea of it all is great, I use it with 3 google nest cams. It works well on most occasions but it seems to fail too often. I cant download videos or it stopped recording the moment I needed. Im not sure what the malfunction is. I think if it could have the option for 24 hours or 7 days instead of the 30 day option it would help a lot because of the storage overload.
15 people found this review helpful
Google LLC
January 3, 2026
Hi Megan. Sorry to hear about your experience with the app. For further assistance, you can contact support at: https://support.google.com/googlenest/gethelp

T
I like the idea of the app and if it worked properly I would give it 5 stars. But there's always something wrong, I always have to reset something or jump through a bunch of hoops just for it to do a simple task wether it be turning on my lights, connecting to my tv, or even simply playing music on my Google home mini. I've honestly never had a smooth experience with this app, I still use it because I payed for all the equipment already and set everything up. But it simply has to many issues.
5 people found this review helpful
Google LLC
January 8, 2026
Hi there. We understand that you need help with the Google Home app. Let us help you with that. Please log out from the app, force quit it, restart your phone, log back in, and check. Our dedicated team will be pleased to assist you by clicking the following link: https://support.google.com/googlenest/gethelp