Citi Mobile®

Citibank N.A.

About this app

Simpler
All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch
Fast Navigation: Quickly get to your favorite features with an intuitive navigation menu and smart shortcuts
Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time
Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.**
Mobile Check Deposit: Quickly and easily deposit checks from your mobile device
Find an ATM: Easily locate one of more than 60,000 fee-free ATMs in the U.S near you
Account Information: View your statements, check balances and recent activity
Make same-day or scheduled payments easily

Smarter
Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts
Bill management*: View and manage your bills, and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free
Make payments including automatic payments, and transfers and manage payees
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month
Secure
Citi® Quick Lock: Lock or unlock your lost or misplaced card
PIN Reset: Reset your debit card PIN from your mobile device
Enable Fingerprint Authentication for a fast way to access your account
* Features are available today on a limited basis.

**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Citi’s Mobile App has been certified by J.D. Power for providing “An Outstanding Mobile Credit Card Experience” for customers.”
J.D. Power 2019 Mobile App Certification Program recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.

Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://online.citi.com/JRS/portal/template.do?ID=Privacy and our notice at collection at https://online.citi.com/JRS/portal/template.do?ID=Privacy#notice-at-collection to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub

Ratings and reviews

Update 5/22/24... product offering popup appears when you log in and there are times when you cannot close the pop-up. Reuqires a restart of the app to have it working normally. Please look into this. App (performance and look) has been vastly improved since I started using it a few years ago. There are still some instances where there is an error and none of my account information will appear after signing in, but is becoming much less frequent.

If I could give this app and Citibank a score of zero, I would! Their app. NEVER WORKS! If you are able to log into your account, you can't see your account balance since it shows black bars over everything and acts as if it is frozen. When it does allow you to access your banking information, it never works to transfer money or do any of the basic tasks a banking app should allow you. I can't even connect another bank account to my account because they always have system issues. I'm canceling!!

Easy to navigate, make payments, and keep up with current deals and specials. Multiple accounts on one page is a big help, also. The UI is clean so you don't have to "look" too hard for whatever it is youre looking for. EDIT: I changed it to 4 stars, from 5. I did so because you have to navigate away from the app, to an actual website, then log back in to make a personal loan payment. Seriously annoying!

What's new

Thanks for using the Citi Mobile App! To give you the best experience, we’re constantly improving our app. This update also includes various bug fixes and performance improvements.