itsme

Belgian Mobile ID

About this app

ITSME®, YOUR DIGITAL ID

Secure log in, data sharing or signing documents, all you need is your itsme® app. Just like almost 7 million users, with the itsme® app you no longer need a card reader or a litany of passwords.

YOU ARE IN CONTROL

You can easily share your data across more than 800 government platforms and companies, without revealing everything. With itsme® you know exactly what data you share and when.

WHAT MAKES ITSME® STAND OUT?

In addition to the ease of use and clear overview of what you share with whom, thanks to a state-of-the-art security measures, you can rest assured that your personal data is always protected.

itsme® is available for each citizen in Belgium, the Netherlands, Luxembourg and France (with more countries being added soon).

Visit itsme-id.com for more information.

Ratings and reviews

Not fantastic, not easy at all. Extremely buggy to setup. The app itself is "ok" (after setup) but the process takes us to a computer that has to deliver a code but therefore we need an extra component in the navigator. etc etc etc. Each step is a mountain. Well, to be clear, I was able to finish the setup several times (for my relatives) and the best I could do was to retry 4 or 5 times (either for unknown errors, or strange messages like "do it on the computer first which of course we did, or because simply it got blocked, ...). It is common to restart the process up to 10 times to get it to work. Not acceptable.

EDIT Since a while I don't have anymore the issues mentioned before. Works great now. I don't get the meaing of this app: on ing.be, when I choose the itmse login and enter the correct details, I get the usual error messages saying the values are not correct. It works fine with the reader and with the same values. Easier and faster? Maybe more frustrating...

Thanks for the app that simplifies lots of tasks for me. I'd like to report a minor issue : about 2/3 of the times I use the login, the app stops (the app simply stops working without any message, and I'm brought back to my home screen) working when clicking "confirm" during authentication process. I then have to relaunch the app and start over. It never fails on second attempt.

What's new

The latest update of the itsme® app includes some great new features and improvements to enhance your digital identity even further.

• Consult the most frequently asked questions in the app
• Another question? Easily send it to our support team
• Minor bug fixes

Don’t forget to keep your itsme® app up to date, so you can always benefit from our newest features and latest updates.