Brian Wright
- Flag inappropriate
- Show review history
Samsung coupons are a giant pain. You can't log in as a student via Shop. It's hard to navigate to any accessories after adding a product to the cart. Shop is too large of an app (150MB) for its functionality and is slow and confusing. Back button is displayed even on the home/first page. Multiple logins needed. For such a huge corporation, this app is "amateur hour": a disappointing waste of space designed to harvest personal information and provide the illusion of getting a good deal.
82 people found this review helpful
Samsung Electronics Co., Ltd.
10 January 2024
Hello Brian, we are very sorry to read that you are upset and could not use our shop app as desired. We will pass on your criticisms internally so that we can continually develop the app further. Your Samsung Germany Team.
Jivesh Kaushal
Useless app. Once you make the mistake of adding something to cart, you cannot change it. Cannot delete it, cannot change the quantity. Tried every way, changing the numbers manually, using the -/+, even deleting the item. It is still there. Why does Samsung keep pushing out poorly designed apps?? Barely functioning website as well.
268 people found this review helpful
Radoslaw Genew
This app is a joke. Half the products are not listed at all. Many pages are just blank, including preferences and the product page (so good luck buying anything). There's no way to change language independent of region and some buttons (like account) just launch links in your browser, instead of staying in the app. All that on a Samsung phone, by the way. Did I accidentally get a pitch demo version? Because the state of the app doesn't even qualify it as "beta".
9 people found this review helpful
Samsung Electronics Co., Ltd.
3 June 2024
Thank you for your valuable comments and we apologize for any irregularities. We assure you that we are constantly working to improve our app. We encourage you to contact our specialists via the form: https://www.samsung.com/pl/contact-us/ and they will try to help.