CDG Zig – Taxis & Cars

ComfortDelGro Corporation Limited

Contains ads

About this app

CDG Zig is the one-stop App for all your lifestyle and mobility needs. Previously known as the ComfortDelGro Taxi Booking App, we are part of one of the world's largest land transport companies in Singapore and six other countries.

Download CDG Zig for the first time to grab a $3* ride promo code now!

Explore our all-new App shopfront and features
1. New App shopfront
- Convenient access to our various features all at one place
- Enjoy an enhanced user interface and experience

2. Car Rides
- Be able to see nearby drivers whilst searching for a ride
- Track drivers' real-time locations and routes before and during the ride
- See estimated pick-up and drop-off timings

3. Deals
- Enjoy discounts across categories such as beauty and recreational activities
- Keep track of all your current and past deals

4. Bus Rides
- Book a bus for private events and gatherings
- Choose from our variety of 10, 19 and 40-seater buses

5. ZigRewards
- Join the free ZigRewards membership to enjoy membership benefits
- Earn ZigPoints when you book Car or Bus Rides, make trips via the Pay for Street Hail feature, or purchase Deals
- Use ZigPoints to offset fares on Car Rides and to redeem ZigRewards

6. Activities
- Track your current and past activities across Car Rides, Bus Rides, and Deals
- Send e-receipts to your email

Other existing features
1. Car Rides
- Conveniently make taxi or private-hire car bookings (current and advance bookings)
- Carpool with friends and family with multiple pick-up or drop-off points
- Share your ride info with family and friends
- Save frequent locations for easy access

2. Pay for Street Hail
- Pair your street-hail cab rides to your App which can allow you to make cashless payments and earn ZigPoints
- Track your trip history digitally and receive e-receipts

3. Feedback and FAQs
- Send feedback via the App
- Get help via our FAQs and chatbot (Cyndi)

*For a limited time only. Other T&Cs apply.

Ratings and reviews

Edited to add: Customer service is still poor. I've emailed twice with the evidence and also phoned twice. The GPS isn't working. The drivers report no show despite being in the right spot. I was assured over 10 dys ago that they are looking into it. To date: despite another phone call and email, there has been no communication. Poor service is putting it kindly.

After recent updates, I can no longer make advance bookings. The calendar icon stays greyed out no matter what. First time, I thought maybe the calendar would be enabled after I press 'make booking now'. Nope. Pressing it started the booking process immediately, and I had to cancel the booking that was accepted, thus wasting one free cancellation for this month. Sort out your app, Delgro!

Comfort has a really terrible payment system in place. Booked a taxi and $25 was placed on hold. During the same ride, another $34 was put on hold. When the ride ended, the total was $37 and it was deducted separately. Days later the money on hold is not released. No response after messaging them thrice. Seriously the worse if paying with card inapp. Should just pay onboard. they always say bank will release after holding period but why can't they release it immediately like grab or gojek??