Jack Leitner
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Keeps crashing. Unacceptable! It says "An unexpected error occurred. Sorry for the inconvenience" This happens when I select the option to keep me logged in. Only if you have your passcode on your phone. Every time the app loses focus. You need to enter you userid and password into this app. To drive you nuts. Or force you to enter the password on the lock screen. I don't want to do either one.
10 people found this review helpful
Dan HS (DeathByJeep)
It was always a terrible user experience with frequent glitches. Now it just doesn't even work anymore at all, have to use the website, which is also a horrible user experience. I wish we could go back to throwing coins in the basket at the toll, I'd prefer stopping and throwing 26 quarters into the basket each way, than fighting with this nonsense.
25 people found this review helpful
The Undermind
EZpass doesn't see you as a customer, just an obstacle between them and "Their" money. Never link your card with auto refill. They will come up with number they think is "right" with no warning. For me that number was almost $500. Decided to remove my card from their system, another $30 "fee". Their "low-balance" emails make it sound like you owe them $150+whatever your negative balance is and they won't let you pay anything less if you use their website. Perfectly fine to add 20 through the app
8 people found this review helpful