giffgaff

giffgaff Limited

About this app

The giffgaff mobile app lets you manage your giffgaff account with the tap of your phone. You can check your data use on the go and connect to literally thousands of WiFi hotspots all across the UK with WiFI Extra. But that's just the start of what the app can do. It's a bitesize wonder.

- Check how much data you have left
- Buy or recur a plan
- Keep an eye on when your plan expires
- Add credit or turn on auto top up
- Pay with a saved card or PayPal
- Redeem a voucher
- Access the community
- Add multiple giffgaff accounts
- Access thousands of WiFi hotspots across the UK with WiFi Extra

You'll need your giffgaff member name and password to log in. If you're new to giffgaff, order your free SIM card now: https://www.giffgaff.com/orders/free-sim

Ratings and reviews

I've been needing to delete my account for months now since I don't live in the UK anymore. But no matter how many times I change my password, try to log in through my laptop or phone (app) it won't allow me to log in. It keeps saying that there's an issue with the website and to try it again later, but it's been saying that for almost a year now. This website and app is complete garbage and useless. Customer service is also unreliable and unhelpful.

There's really no point in the app now. I'm perpetually logged out instead of being remembered, biometrics no longer work and login frequently fails. Using the website I'm able to login in immediately and remain logged in for longer than a day. I think they've made it obsolete.

Props to the dev team for adding usage functionality on dashboard within one week of raising the concern. App works smooth. One query for business team, right now it is not possible to top up for smaller amounts from stores, the smallest top up is 10 pounds, is there a consideration to roll out smaller top ups ? or it can be done online ?

What's new

Let's just jump in this time around folks. We've terminated some bugs (they will not be back) and fed the digital hamster turning the wheels. Things should run a little smoother from now on.