Total Connect 2.0

Resideo Technologies, Inc.

About this app

Control Security and Smart Devices with Total Connect® 2.0
Keep an eye on your home or business while away with mobile management of your security system and compatible smart devices. Arm or disarm your security system, view high-quality live and recorded video, answer the door and greet visitors, unlock/lock doors, turn lights off/on, adjust thermostat temperature, even open or close garage doors from wherever you are. Customize your home with a series of automated actions. Create an exit routine that adjusts the temperature and locks the doors. Or, run a bedtime routine that checks the garage door status, turns on outdoor lights and arms the alarm.
For more information visit: https://www.resideo.com/us/en/total-connect-app/
Requirement: Compatible Resideo or Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your Resideo security professional for additional information.
Features include:
· Arm or disarm the security system
· Answer the door and remotely greet visitors
· Unlock or lock doors
· Turn lights off or on
· Open or close the garage door
· Adjust thermostat temperature for your Resideo device
· Create as many as four intelligent detection zones for VX Series doorbells and cameras, detecting animals, people, and/or vehicles for notifications that matter
· View high-resolution live video and recorded video
· See and talk to people at your front door
· Geofencing arming reminders
· Voice control options
· Secure fingerprint or face ID login
· Receive push notifications on events
· Create and run smart scenes
· Add or delete users
For more information, visit https://www.resideo.com/us/en/total-connect-app

Ratings and reviews

Crashes every time we attempt to download or share clips. Won't Connect to Google Home or Amazon Alexa. So I can not use voice commands to change the temperature, but have to use a laggy app that errors more often than not. I will be replacing these stupid Pro Series thermostats, as there is nothing pro about them. Completely useless.

This app is terrible and only seems to be getting worse. It's incredibly slow, freaks out if you're switching between Wi-Fi and cell signal (like, when you're leaving home and want to arm the security system, duh), sometimes just doesn't connect at all, or gives you completely erroneous error messages. It has stopped allowing me to use my fingerprint to log in. Not happy with this app - thanks for always nagging me for a review when I'm trying to arm the security system - this is what you get!

I wish this app was better. While it is great to have in theory, I find that notifications come through, but clips are not being saved. Sometimes I struggle to get the app to even connect to cameras. With difficulty in functionality, it makes it hard to properly use my home tools as intended. Please fix some of the bugs on this. Especially for Android. I also tried logging into my account from another device, literally the exact same info...they said it was different :/

What’s new

• Added support for AI Smart Search across new CX4 cameras. A natural language prompt can be used to search for specific moment from the list of recorded event clips.
• Improved camera registration experience by adding zoom and flash features on QR code scanning screen, making it easier to set up devices, even in low light.
• Added support to clearly display message for the status of SD card, whether it is inserted or removed from the camera.
• Bugfixes and performance improvements.