
SLF 509
the only thing I find more useless than this app what is the number to support around it. the system works fine at the airport when scanning my eyes but I cannot get into the app. Put in my mobile number, that doesn't work, put in about 5 email possibilities, they don't work. you click support, major Bank tier mobile number and email option. the online help system is absolute trash. No reset option.
24 people found this review helpful

Dr. Luke Molitor
Terrible app. Uploaded my vaccine information, and 2 weeks later it was gone. Was told they are having "issues," and to re-upload it. However, you can't re-upload it when traveling, and you uploaded this information to the app so wouldn't have to bring a card with you. Defeats the purpose. Now cannot enter the venue. Very unreliable. Do not recommend. Support was lackluster at best. Makes me rethink keeping my CLEAR membership. 1/5
131 people found this review helpful

Pam Johnson Davis
Difficult to navigate, does not work well, and the scan your vaccination card option does not work. And under FAQ it suggests that you can very easily cancel your membership by going into your account and clicking "cancel" but that is not an option I see in my account. Maybe because I signed up for the free option? I only downloaded the app to attend a game. Instead, I will just arrive early and go through the in-person screening. 2 stars instead of 0 because the customer service was lovely.
172 people found this review helpful