GEICO Mobile - Car Insurance

GEICO Insurance

About this app

Life is full of lane changes. Some expected. Some not as much. No problem, because the GEICO Mobile app is here to lend a hand if you ever need a quote, policy update, tow, or you just need to change your address. Now, when life changes lanes we’ll be right there because we’re always headed in your direction.
Not to toot our own horn but we’re the #1 Insurance Mobile App. Find out why below.

FEATURES

DIGITAL ID CARDS
The days of rummaging through your wallet, past expired gym memberships and old receipts to find your insurance ID cards are over. Now they’re always easy to access right on your phone. Access them from the app or add them to your Apple Wallet.

BILLING - MAKE A PAYMENT
Now you don’t have to slow your roll to pay or manage your bill. The GEICO Mobile app makes paying on the go easy with numerous payment method options as well as flexible payment amounts that fit your needs.

ROADSIDE ASSISTANCE
No one likes being stranded in the middle of nowhere – or even in the middle of somewhere. The GEICO Mobile app lets you tap for a tow anyplace, anytime.

SUBMIT AND MANAGE YOUR CLAIM
Let’s be real - claims aren’t fun. A fender bender, crash or broken windshield can all be nerve-racking. That's why GEICO Mobile makes it easy to file and manage a claim.

YOUR VIRTUAL ASSISTANT
Ever wish you had a teeny tiny person in your pocket that you could ask questions about your policy, billing or more? Us too. So just ask GEICO’s Virtual Assistant.

VEHICLE CARE
Vehicles need tender loving care too. That’s why we make it so easy to get your car serviced, find out about recall alerts, and even get maintenance reminders. It’s like a hug for your car.

NOTICE TO CALIFORNIA RESIDENTS: See our CA Notice of Collection: https://media.geico.com/legal/privacy_policy.htm#california_residents_collection

Ratings and reviews

DriveEasy needs an upgrade. Even if you're a passenger, you can't touch your phone. It marks it as distracted driver, even when you change yourself to passenger role. If you are parked and waiting for any length of time, you still can't touch your phone or it is a distraction. There needs to be a way to distinguish actual driving and sitting in park. I would have a perfect score otherwise. All the errors actually cost me more for the insurance rate. Needs fixed ASAP, not fair to customers.

When you are signed in, it works well and is easy to get what you want. But, there are some significant headaches that should be investigated and resolved. 1. The app repeatedly forgets me or my spouse despite selecting the "keep me logged in". 2. The DriveEasy program function repeatedly forgets me and my spouse, requiring us to go through the setup process. This happens sporadically, sometimes multiple times in a week.

Ever since this last update my Drive Easy has not been recording trips correctly. It recorded me walking from my car, walking into a building, walking back to my car and hit me with braking and corning. For walking! Then today it said that my phone was in my hands for every trip I made today when I was running my Google maps and my phone was in my cup holder the entire time. I had zero issues with this feature previously. This is super frustrating! How do I get this fixed!?

What's new

Oh don't mind us. We're just coding around, working hard to make the app better for you. We made some minor customer experience improvements this release.