Nick Liveris
1 year after you broke this terrible app, it's still a lousy user experience. It takes too long to open. Why do I have to hit confirm after face unlock? Just open already! Stop wasting my time with your cheap software. The silly video splash screen is distracting and a ridiculous waste of my bandwidth. You cannot send an address to the in-vehicle navigation, so now I'm stuck using the equally awful touch screen in my car and its maddening lag filled interface. Two massive thumbs down Buick.
34 people found this review helpful
General Motors (GM)
May 23, 2024
We're sorry to hear of any frustration caused by the myBuick App release, Nick. Our team would like to learn more about the concerns you're experiencing. To get started, please email additional details on your concerns to socialmedia@gm.com with the subject line "ATTN: myBuick App/USERNAME" so we can further assist. ~ Alexis
Dale Karpisek
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When I tap on "My Vehicle", then "Vehicle status", Cannot get vehicle data in the app, (mileage, fuel level, tire pressure, diagnostic data, etc) error message: "unable to update, refresh or try again later, visit the help center for more support." 5/12 Still not working, even with the 4/15 update. Also wifi hotspot is not available, says it's enabled. Can edit SSID and password, but it ALWAYS reverts back to the original SSID and pw, no matter what I change it to.
10 people found this review helpful
General Motors (GM)
May 12, 2024
Thank you for taking the time to update your review, Dale. We're sorry to hear your concerns have continued and would like to look into this further with you. To do so, please send us an email with more details to socialmedia@gm.com with the subject line "ATTN: myBuick app/Dale Karpisek". We hope to hear from you soon. ~ Olivia
Ben C
Useless, jump through hoops to set up an account. Then the app will not recognize the account I just set up on the app... When it does act as if the thing is going to work, I'm met with an error message. Stating that it's unable to retrieve account details. I know my email is correct on the dealership, and paperwork end because I got an email suggesting this app.
6 people found this review helpful
General Motors (GM)
April 4, 2024
We are sorry to hear you're having trouble with the app, Ben. Our team would like the opportunity to assist you with your concerns and get your app up and running. When you have a moment, please email us at socialmedia@gm.com with "ATTN: myBuick app/Ben C" in the subject line so we can help. ~Olivia