Popular Direct

Popular Bank

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About this app

Start banking on your own time with the Popular Direct Mobile app.

An added convenience for Popular Direct Online Banking customers, the Popular Direct Mobile app lets you check your account basics with a few taps on your mobile phone or device.

ACCOUNT BASICS
Review your current account balance or search recent transactions by date or dollar amount.

MOBILE CHECK DEPOSIT¹
Snap a photo and deposit a check. It’s simple and secure.


Copyright © 2020 Popular Bank. Member FDIC
All Popular Direct deposit products are offered by, and will be opened through, Popular Bank. Popular Bank is a Member FDIC institution and a New York state chartered bank. Processing services for all Popular Direct deposit products are provided by Popular Bank. All deposits with Popular Bank (including deposits through Popular Direct deposit products) are insured by the FDIC up to the applicable maximum amount allowed by law for each deposit ownership category. For more information about FDIC insurance coverage of deposits accounts, visit https://www.fdic.gov/deposit.

DISCLOSURES

¹ Deposits are subject to verification and may not be available for immediate withdrawal. Standard mobile carrier charges and fees apply. Please refer to our Online Banking Service Agreement, Funds Availability Policy, and other applicable account terms and conditions for additional details.

Google Play and the Google Play logo are trademarks of Google LLC.

Ratings and reviews

I have an account with Popular Direct because the interest rate is great, that being said... This is the worst banking app I've ever used. It's almost comical, like they made it horrible on purpose. If you manage to log in, expect to only be able to view your balance. There is essentially nothing else you can do and will need to use the website which presents it's own unique problems.

UPDATE Sept 4, 2024: App won't even load. Says I need to update, but there hasn't been an update on 6 months. Won't open at all. You can't transfer money in the app. If you click on transfer you get a message stating no origination or destination accounts are set up. How can there not be an origination account when I can clearly see my account and balance. Going to the website just directs you back to the app. Guess I have to call to get my money out and switch banks??

Can't log in, not sure what I'm doing wrong. I enter my username and password on the login screen, then I press "Continue" but nothing happens. There is no feedback that the button was pressed or any indication that it is in fact a button at all. UPDATE: It seems the "Continue" button was still disabled -- I had copy/pasted my username and password from a password manager. In order to enable the "Continue" button, you have to physically type keys into the fields. Little annoying.

What’s new

We are continually working to deliver an exceptional user experience within the app. This update contains bug fixes and performance improvements.