Flare Account

NetSpend

About this app

The ACE FlareTM Account by Pathward, National Association Mobile App* lets you manage your account wherever you are. That means it’s convenient to do things like:
• Check your account balance and transaction history
• Send money to friends and family**
• Access optional Netspend® Pre-Funded Check Service***
• Add money to your account with Mobile Check Capture****

Manage your money on-the-go, it’s convenient.

* No charge for this service, but your wireless carrier may charge for messages or data.

** Fees for bank transfers are determined by the transferor’s bank and may be charged to the transferor’s bank account by the service provider or originating bank. No cost for online or mobile Account-to-Account transfers between accounts; a $4.95 fee applies to each such transfer conducted through a Customer Service agent.”

*** Terms and conditions apply; see the Netspend Pre-Funded Checks Terms and Conditions for details, including how to opt-in to the Netspend Pre-Funded Checks Service. Netspend Pre-Funded Checks is an optional service of Netspend Corporation. The Check Services is not a product of Pathward, N.A., and Pathward, N.A. does not endorse or provide bank-related services in connection with the Check Services.

**** Mobile Check Capture is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your account. Unapproved checks will not be funded to your account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your account. See your Deposit Account Agreement for details

Ratings and reviews

If worked as designed I'd give it 5 stars because it literally has everything a banking app needs. Check balance, transfer, do mobile check deposits, etc. Problem is over the past few weeks the app has declined. Now many functions no longer work unless you poke at them repeatedly and stare at the screen for five minutes first. Also the text message alerts insist I live in CT time zone and will not allow me to set a time zone, so I guess I will be stuck mentally correcting times for everything!

Last two months have had issues logging in. Both the app and the website. It will not even load the login page on the website. The app will go black and not let you login. It has put me in a bind at least three times already. I needed to transfer money out and was not able to do so and missed my bill payments. I cannot bank if I cannot login to my account.

Has froze every time I've tried to use for almost 2 weeks. I called and they said the issue is not on their end. It is!!! I have uninstalled and reinstalled many times. Every other app on my phone works just fine, but not Ace Flare. I pay a monthly fee to use the mobile check cash feature, to avoid driving 30 mins away and back to the location. paying the fee is useless now seeing as the app ISN'T BEING FIXED!!! Very frustrated that the issue is being blown off and not resolved.