Crystal Jackson
Pretty nice app. Its layout is simple and easy to use. Clean and bright format. Its great seeing your checking and savings accounts balance when you first sign on. It shows each separate but at top the combined balance. I like being able to easily transfer $$$ from and/or to each account. Only reason i didnt give it a full 5 stars is because quite often it will say "unable to connect" when signing on. But hopefully with this new update, it has fixed that.
311 people found this review helpful
A Google user
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A decent start but like others have said we definitely need the fingerprint login as soon as possible. In addition to the above, I would also like to have more feature parity with the desktop website like being able to view and save statements in .PDF format, see the entire account number instead of just the last 4, and read/send messages in the inbox. Thanks. Updated score (7/19/19). Great job with the biometrics!
209 people found this review helpful
State Employees' Credit Union
July 19, 2019
Thank you for your feedback. We just added biometrics, like fingerprint login, in our latest release. Please download the latest version through the Play Store.
Drew Foy
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Edit: Functionality has been fixed for OnePlus phones. I much prefer the app over the website so I am glad to be able to use it again. App used to work well. However, it has recently been crashing on launch. This problem started about 2 months ago. Despite sending crash reports to the developer several times during that timeframe, the app still fails to open. Very disappointed.
82 people found this review helpful
State Employees' Credit Union
July 10, 2020
Thank you for the message. We're sorry to hear you're having problems with the App! Could you please forward your problem and information to AppFeedback@ncsecu.org so that we can further troubleshoot for you? Thank you! SECU Mobile App Team