HealthEquity Mobile

HealthEquity Inc

About this app

The HealthEquity mobile app is a convenient and powerful tool that gives you on-the-go access to your health accounts.

Features include:

• On-the-go access and history - Access all account types wherever you go.
• Photo documentation - Take a photo with your device to initiate claims and payments.
• Ability to send payments & reimbursements - Send payments to providers or reimburse yourself for out-of-pocket expenses directly from your account.
• Ability to manage debit card transactions - Link your debit card transactions to claims and documentation.
• Claims initiation and status viewing - View the status of claims as well as link payments and documentation to claims.
• Notifications - Receive alerts when your HealthEquity card is used.

Ratings and reviews

It either gets stuck in a loop or kicks you off your account before you finish completing an expense. Very quirky and unreliable. Most unreliable app I have ever used. What should take a couple minutes to enter an expense and request reimbursement might get done in 10 minutes assuming you don't accidentally logout with the every 10 seconds popup message of app not responding! Forget about their apps and just use the HE website, much more reliable.

Multiple crashes during single expense submission. Non-intuitive design with too many fields per expense. Search function for providers doesn't work. Doesn't attach all documents to each claim. Doesn't transfer file names or info over for use on document library. Bad, time waiting, clunky, lazy design that puts extra work on members and doesn't function properly.

frustrating and useless. it freezes and crashes if you care to leave the app for a few seconds. Open app, try to go through the steps to get a reimbursement. Open any other app for a few seconds. Return to HealthEquity It will restart and forget everything you had put in. And if you want to use the app again you will have to clear cache. Is this really the #1 HSA provider?

What's new

HealthEquity Mobile App 5.3.4:
- Minor Changes