GEICO Mobile - Car Insurance

GEICO Insurance

About this app

Life is full of lane changes. Some expected. Some not as much. No problem, because the GEICO Mobile app is here to lend a hand if you ever need a quote, policy update, tow, or you just need to change your address. Now, when life changes lanes we’ll be right there because we’re always headed in your direction.
Not to toot our own horn but we’re the #1 Insurance Mobile App. Find out why below.

FEATURES

DIGITAL ID CARDS
The days of rummaging through your wallet, past expired gym memberships and old receipts to find your insurance ID cards are over. Now they’re always easy to access right on your phone. Access them from the app or add them to your Apple Wallet.

BILLING - MAKE A PAYMENT
Now you don’t have to slow your roll to pay or manage your bill. The GEICO Mobile app makes paying on the go easy with numerous payment method options as well as flexible payment amounts that fit your needs.

ROADSIDE ASSISTANCE
No one likes being stranded in the middle of nowhere – or even in the middle of somewhere. The GEICO Mobile app lets you tap for a tow anyplace, anytime.

SUBMIT AND MANAGE YOUR CLAIM
Let’s be real - claims aren’t fun. A fender bender, crash or broken windshield can all be nerve-racking. That's why GEICO Mobile makes it easy to file and manage a claim.

YOUR VIRTUAL ASSISTANT
Ever wish you had a teeny tiny person in your pocket that you could ask questions about your policy, billing or more? Us too. So just ask GEICO’s Virtual Assistant.

VEHICLE CARE
Vehicles need tender loving care too. That’s why we make it so easy to get your car serviced, find out about recall alerts, and even get maintenance reminders. It’s like a hug for your car.

NOTICE TO CALIFORNIA RESIDENTS: See our CA Notice of Collection: https://media.geico.com/legal/privacy_policy.htm#california_residents_collection

Ratings and reviews

Literally no way to pay outstanding balance, no way to talk to a human by phone, through chat, or the app. They sent me a collection notice for an outstanding balance, even though I cancelled my policy before the end of the billing cycle. Now there's no way to dispute it, like zero. The phone automation only gives you the option to pay the erroneous charge, if you don't choose that option, it just hangs up on you. Worst customer service ever, never buying insurance from these clowns again

They threaten to increase my insurance because I'm "not using Drive easy", but it constantly logs me out! I've logged on 3 times today, launched the app again and I'm logged right back out. And this is with me choosing to stay logged in! I'm starting to feel like Drive easy has turned into some kind of scam. They pretend to offer us savings, but then won't let us use it because they want to increase our insurance.

Update Oct 2024: Drive easy no longer works. Says my phone number isn't found. Overall the app is ok. However, I don't like that it's always running in the background. This app drains battery. There's also no reason for the app to run at 2:30am when I'm asleep! Constant notifications that the app is running are annoying.

What's new

Oh don't mind us. We're just coding around, working hard to make the app better for you. We made some minor customer experience improvements this release.