United Airlines

United Airlines

About this app

Meet the United app

From planning, to booking, to day of travel, we’ve got you covered.   
On our app you can:  
• look for flights across our global network and book them easily 
• check in for your flight and get your boarding pass before you get to the airport 
• change seats, or flights, if something better becomes available 
• make sure you’re prepared for your trip with our Travel-Ready Center 
• add your bags, drop them at bag drop shortcut and track them along your journey 
• get real-time updates on boarding progression so you know when it's your turn to board 
• view flight updates, transfer time and gate info all in one place to feel prepared for your connection 
• see ongoing updates in your notifications tray and lock screen  
• use our built-in Terminal guide and airport maps to find your gate and navigate the airport with ease 
• watch movies, play games and pay for inflight snacks and drinks while you’re in the air 
• enroll in MileagePlus or manage your MileagePlus account and use your miles to book award travel in our app 
• use high-speed inflight Wi-Fi enabled by Starlink which is now available on select flights, free for MileagePlus members 
• talk, text or video chat with an agent if you have any questions 
• figure out your next move if your flight is delayed or canceled

Ratings and reviews

as a first time flyer, I found this app very hard to navigate. It was never made clear how or when I could expect to receive my boarding pass until it just happened. So for the hours up until that point, I was STRESSED. The other airlines I am using for this trip made it very clear: "You may check in to your flight 24 hours before departure" + an hourly countdown. Then, right when I checked in, it gave me my boarding pass. but with United I was struggling right up until departure time.

Often unable to log in. App often doesn't respond to button presses. Flight and baggage information is incorrect. Navigation is unintuitive. Ended up having to get paper boarding passes to be able to fly like it was the 20th century. Still trying to figure out what state my luggage is actually in. There are ads in an app for a service that I'm already paying hundreds of dollars to get used.

United 1K so I use this app almost daily. The current version has a few bugs. The app frequently freezes up and requires a restart when trying to change payment methods during booking. When you cancel a flight and get a travel credit, the last digit of the confirmation number associated with the travel credit is not visible because the text is too big and it gets clipped at the right side edge of the screen. Outside of these issues the United app is better than any airline app I have seen.

What’s new

In our last release of 2025, we’re proud to announce the launch of our new “Travel” section in the United app! In “Travel,” you’ll find our newest features:
* “Virtual gate” giving real-time updates on which groups are boarding and a progress bar that shows how many people have boarded
* United Club recommendation tool with capacity insights initially offered at ORD
* Package-delivery-style bag tracker showing real-time locations
* Arrival information including weather and rideshare location