United Airlines

United Airlines

About this app

Meet the United app

From planning, to booking, to day of travel, we’ve got you covered.
On our app you can:
• look for flights across our global network and book them easily for yourself, or your friends and family
• check in for your flight and get your boarding pass before you get to the airport
• change seats, or flights, if something better becomes available
• make sure you’re prepared for your trip with our Travel-Ready Center
• add your bags, drop them at bag drop shortcut, and track them along your journey
• use our built-in terminal guide to find your gate and navigate the airport with ease
• watch movies, play games, and pay for inflight snacks and drinks while you’re in the air
• enroll in MileagePlus or manage your MileagePlus account and use your miles to book award travel in our app
• talk, text or video chat with an agent if you have any questions about your trip
• figure out your next move if your flight is delayed or cancelled

Ratings and reviews

I haven't been able to log in. I've tried multiple times, but if I enter my email or phone number it asks me to log in with my MileagePlus number. I do that and set up a password, then it takes me back to the first step again. No matter what I enter it asks me to create a password again. I've tried using the app as a guest, but it won't capture my passport. It says "too far" so I inch closer until it says "too close".

I'd give zero stars if I could. Without fail, the document scanner in this app has never worked for my passport or residency cards; no matter the lighting conditions or the 5 different phone cameras I've tried. Seriously, hot garbage whoever is building this feature. You might as well just not have it. Maybe it only works for American documents, but then the app should highlight it. Complete waste of time.

This app is useless. Nothing but a waste of time. Can take my money for flights but customer service is lacking. Modern day world is moving too fast, you force us to do everything online in advance to save time and it doesn't even work. Putting in my flight number and getting it to actually register took multiple tries. Tried to check in online 3 times and every time it gets to the check bags section or asking for credit card info it closes out and back to square one. junk junk junk

What’s new

In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.