TK-App

Techniker Krankenkasse (TK)

About this app

“Die Techniker” provides its customers with a digital all-purpose tool. For example, you can use this app to upload your receipts for reimbursement, view existing sick notes, or do something for your fitness while collecting bonus points.

FEATURES

- Protection of sensitive data through secure login (e.g. no rooted devices allowed)
- Transmission of sick notes and documents
- Send messages to the Techniker
- Receive letters from the Techniker
- Use the TK bonus program completely digitally
- TK-Fit with access to Google Fit, Samsung Health or Fitbit
- Overview of prescribed drugs of the last six years
- Apply for reimbursement of costs for medicines, vaccines, osteopathy and health courses

SECURITY

As a statutory health insurance company, we are committed to the best possible protection of your health data. That's why we check your identity when setting up TK-App on your smartphone. You can either identify yourself online using your ID card and PIN via the Nect Wallet app or by entering an activation code. We‘ll send you the activation code via post.
You can find everything else about our security concept at https://www.tk.de/techniker/2023678

Please note: The use od TK-App with rooted devices is not possible for security reasons.

FURTHER DEVELOPMENT

We are continuously adding new features to the TK-App - your ideas and hints help us most. Write us directly and anonymously via the feedback function in the TK-App.

BONUS & TK-Fit

Membership in a football club, regular check-ups at the dentist, the non-smoking course after New Year's Day - all these things earn points for the TK bonus program. And thanks to the connection to Google Fit, Samsung Health or Fitbit, you'll receive points for many other activities.

TK-SAFE

With TK-Safe you have all relevant health data at a glance: Your visits to the doctor, diagnoses, medication, vaccinations, preventative medical checkups and much more.

Please note that TK-Fit and TK-Safe are not available in English yet.

REQUIREMENTS

For the TK-App:
- TK customer
- Android 10 or higher
- Unmodified Android operating system, ie. no Root (For more information, see https://www.tk.de/techniker/2023674)

For TK-Fit:
- Step counting using Google Fit, Samsung Health or Fitbit and your smartphone or a compatible fitness tracker.

ACCESSIBILITY

We aim at providing you an app that is as barrier-free as possible. You can find the accessibility statement at:
https://www.tk.de/techniker/2137808

Ratings and reviews

Useless. Has you jump through several hoops incl requesting a code by letter from the app, only to tell you *after* that needlessly tedious process that the app won't run on your device, because it is rooted - spoiler: it isn't! - because of "data security". I don't think you even know what that is, you still use smsTAN instead of a professional aurhenticator! Badly done, badly tested and a waste of time.

For very simple stuff no problem. But sending documents is very difficult. They don't really like PDFs, only JPEGs. English is the only second language option and even then, the English settings are very rudimentary. I still end up having to call and send documents by post. not even email seems to be an option. On the phone they will suggest sending a FAX like it's 1972 or something.

App GUI is good, you get access to many things in the app. Most importantly, the app has many problems with reading the cycling data from google fit. No matter if you record the data in google fit itself or import from other apps and devices, it is designed to fail your TKFit challenge if you consider doing the challenge with cycling. the customer service also does not help adding the data after complaining.

What’s new

Bonus:
- One tab for everything: TK-Fit and the TK bonus program are now combined under “Bonus” in one place.

Bugfixes:
- Fixed a crash at app start
- Minor bugs have been fixed.