
James Egan
Awful. Cannot sync folders or gallery. Cannot upload whole folders, so have to select files individually with a very clunky app. Support suggested using windows to back up files which is absolutely useless considering I purchased to back up photos on my phone. Expected to much more from Nord. It's a shame I didnt realise how bad it was before the 30 day period was up. £160 down the drain.
4 people found this review helpful
Nord Security
May 15, 2026
Hi James, we’re sorry this has been so frustrating. Please drop our team a message at support@nordlocker.com or via support.nordlocker.com so they can review your case closely and help! - P.B.

Code Ac
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This app has some serious problems like major bugs and data loss. got terrible logic it won't recognize storage permissions unless notifications are on. And once they're on it spams you with a notification for every single file. And if you leave the app while it's working, it crashes and deletes all your uploaded files. It's impossible to do a simple upload without breaking and screaming at you
3 people found this review helpful
Nord Security
April 20, 2026
Thanks for the update! We’re truly sorry about this experience. Please try updating the app and keeping it open during uploads. Since you mentioned several issues, could you message our team at support@nordlocker.com so they can help? - P.B.

Steve Kinch
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Unfortunately, the app no longer works on my phone! I just get the message "Log out - Log out in progress" with the spinning wheel. Deleting Cache and Force Stop makes no difference. Don't want to delete Data as it warns that files and accounts will be deleted permanently! I've tried uninstalling and reinstalling the app, this fixed it temporarily, but the Log out in progress issue returns!
80 people found this review helpful
Nord Security
May 10, 2022
Hi Steve! Thank you for the review! Could you please contact our team at support@nordlocker.com? They would love to learn more about your case 👀