Aetna Health

Aetna Inc

About this app

Take charge of your health and benefits in one easy place

The Aetna Health app helps you stay on top of your health. All when and where it works best for you, 24/7.

Manage your benefits

With just a few taps, you can:
• Access your ID card
• Track spending and progress toward meeting your deductible
• Check on your Health Savings Account, Health Reimbursement Account and Flexible Spending Account
• View your plan summary and get coverage information
• See claims and Explanation of Benefits
Connect to care

Plus, it’s easy to:
• Find in-network doctors, facilities and other providers
• Search for MinuteClinic locations and services (inside select CVS Pharmacy and Target locations)
• Schedule MinuteClinic appointments
• Talk with a doctor anytime by phone or video, and more

Keep in mind
• The app is available to most Aetna members. And the features may vary, depending on your plan.

Ratings and reviews

A fairly limited and clunky app. You are able to find providers, set health goals, view claims, and see total plan spending, along with a few other misc things. It is missing some key features. Some of the shortcomings of the app include the lack of a dark mode and the inability to pay providers for a claim in the app or on their site (this used to be available on their site). The app UI works but could be improved. A way to estimate the cost of care for health services would also be helpful.

I like how accessible the information I need is in the app; so much helpful info right at your fingertips. [Example: I had the insurance for less than a month & a dr wanted to send me for PT. I had no idea which places were covered. But with the app I was able to quickly look up which places near my house were covered, & that saved me a lot of hassle.] I'm thankful I have this tool. It's tiring & inconvenient to have to log in to a computer every time you need to look something up.

This app is impossible to navigate, does not give you the full menu options, and has the worst search features. For example, primary care doctor is not one of the "quick care" options, and when you search for care the search bar doesn't register certain words to pull up related items ( type in therapist, but no counselors/mental health specialists show up, just literal therapists including physical therapists)...this app needs work. It has a long way to go before it is user friendly.

What's new

With the Aetna Health℠ app, you’re in charge. With this release, you’ll find updates to make managing your health even simpler, like:
• Bug fixes and incremental enhancements to current functionality