Omar Taha
It used to be good but now it's the worst never thought they will promote fake promotions in their own application. I order using thier code which they promot with zero deliveries fees. Later in payment I discovered that it was not zero but rather 7 riyal. Then why you were promoting it as zero delivery fees. In my opinion this is robber. The application steal from you using fake promotions. Very bad experience. Never thought they will go this low level.
Hello! The delivery price shown in the code is an estimate. You can choose nearby stores to benefit from the discount. The delivery fee will appear at checkout before you confirm the order 🙏🏻
Please provide your registered number on this link feedback.toyou.io so we can look into the details 💙
Afnan Sultan
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Their customer service used to be great until recently. I've waited for my order for more than 45 minutes - 2 hours in just processing the order, several times, including the most recent order, which was 1.5 hrs late (with no compensation for an apology either). Additionally, their customer service takes forever to respond, with waiting times up until 5 hours. What a waste of time! Would not recommend.
19 people found this review helpful
Hello, please provide us with your name and mobile number registered with the application on the following link feedback.toyou.io so we can look into the details immediately💙
Karlien Snyders
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I enjoyed ordering until last March 23 when i ordered food & tried to pay per card and the payment was declined multiple times due to poor connection. I assumed the order was cancelled until and I received a notification l that i have to pay for the food which i didn't receive. I tried to explain to delivery guy that the order was declined but he said that i must pay cash which i did not have.. The delivery guy left with the food.. I informed To You automated customers service.. No assistance..
4 people found this review helpful
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