Citizens Pay

Citizens Bank, N.A.

About this app

Ready to manage your Citizens Pay accounts – anytime, anywhere – from the convenience of your mobile device!

Enjoy all of these benefits:

- 24/7 secure access to your Citizens Pay accounts in one place.
- Go paperless with immediate access to your PDF statements.
- Schedule a seamless one-time payment at any time, day or night.
- Turn on Auto Pay to pay your monthly installment automatically from your bank account.
- Stay on top of your account balance, transaction history, and purchase balance at any time.

Ratings and reviews

It doesn't work. I downloaded this app to make accessing my account easier but the app won't load. Every time I try to open it I get a page that says it's temporarily unavailable while they do some work, that's been going on for months. I've uninstalled it several times and get the same screen. Fortunately, I can still log in through the site, but the app is useless.

So much trouble. The app won't let me log in because my phone number changed and apparently it needs to be my number for 90 days for customer service to change it in order for me to be able to view my account. I'm supposed to have autopay but now I'm getting past due notifications in the mail, never one single email. Customer care tells me to log in on their old website, which apparently can't take payments anymore. I'm not sure who is running this place but it isn't looking good.

Your app keeps crashing even after uninstalling, clearing cache and reinstalling (Galaxy 25 Ultra). Once again app developers who have no clue how to program are pushing updates that break perfectly working apps. Stop hiring from the bottom of the barrel and pay for quality seasoned programmers who actually know the systems they are working with.

What’s new

Thanks for using Citizens Pay! This latest version includes:

• Additional bug fixes and enhancements to improve overall client experience.