
A Google user
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Worst ELD system ever . Constant freezing and losing track of miles. EDIT: Well I got it working decent . First thing you need to do it get out of the ridiculous kiosk mode as that is most of the problem. Also if you are running this on a tablet provided by Verizon being able to disable all the apps not used is key . You CANNOT lock this system into kiosk mode and expect it to work properly. It will eventually freeze . Restarting the tablet will do absolutely nothing to fix it.
6 people found this review helpful
Verizon Connect
September 14, 2018
We would like to turn your experience around. We aim to provide a wonderful experience and would like to hear more from you. Could you please contact logbook@verizonconnect.com.

ghrim40
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Same issue as others. Since last update I can no longer view my daily logs. Opens for a second, then goes right back to the hours screen. How can I certify my log when I can not review it? ... EDIT: it wasn't a problem with the app, our manager did not have a setting correct. When setting up the driver profile, he did not check the box saying "ELD Compliant". Once that box was checked everything now works as it should. Hope this helps other users.
6 people found this review helpful
Verizon Connect
July 18, 2024
Thanks for taking time to give us feedback. We've assembled useful information for the most common driver questions at https://tinyurl.com/2p97jxts. If that doesn't help, contact our support team on 844-617-1100 or reveal.support@verizonconnect.com. Paul, Product Team

Andrew Ferguson
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Your product, and your company are both beyond subpar. I've had like 4 different reps in 5 months, the eld straight up doesn't work... and yes... I have the latest software updates... and no, the problem is not resolved. Also, no... I will no longer contact your technical support. I don't have time to spend an hour on hold every day and it is insulting that your company doesn't value the time of your customers.
1 person found this review helpful
Verizon Connect
February 23, 2023
Sorry to hear that. There is a new version 3.56.1.1 that might help and you can try some of the tips on this page https://tinyurl.com/5n6crv2m. Paul, Product Team