
BeautysBlueprint
I love the idea of keeping track of your skips this app, keeps me motivated! I have 3 stars because the app sometimes works against you. I'll finish a workout and it won't synch. The app is now showing that I only completed 87 jumps when I did 1019 jumps. I wish there was a way to go back and edit the work out when something like this happens.
3 people found this review helpful
Joicom corporation
November 22, 2021
Dear customer, we feel sorry for the late reply. Regarding your issue, please feel free to contact us via support@renpho.com so that we could see how to help you troubleshoot. Look forward to hearing from you. Best Regards, Renpho Customer Service Team

jewon lee
I love the idea but not the app so much. Similar to the other reviews, several of sessions didn’t record. I also later realized that if you are idle for more than a minute, it will disconnect. I learned my lesson and tried not to take long breaks. However, it still did not record (twice) and time (spent) was captured incorrectly. It shows that I did 1,500 jumps on 1minute. Inaccurate data is throwing off the whole point of tracking and measuring progress. I really hope the app improves.
8 people found this review helpful
Joicom corporation
November 22, 2021
Dear customer, regarding your suggestion, we will forward it to our tech team to evaluate the possibility. Thanks for your suggestion. Best Regards, Renpho Customer Service Team

Kimberly Laster Blunt
The app won't always show my progress. It urkes my nerves that I will do as many jumps as I do and the app doesn't record it all. I literally just jumped about 700 times and the app didn't record it after syncing. Nor does it show me on the leader board anymore. It always shows "no data." The app needs to be updated again.
1 person found this review helpful
Joicom corporation
November 22, 2021
Dear customer, we feel sorry for the late reply. Regarding your issue, please feel free to contact us via support@renpho.com so that we could see how to help you troubleshoot. Look forward to hearing from you. Best Regards, Renpho Customer Service Team