Watsons MY

Contains ads
3.6
30.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

WATSONS ON-THE-GO
The No.1 health & beauty retailer in Asia is now available in the all new WATSONS APP! We've completely reimagined the in-app experience to make shopping fun and hassle-free. Discover our amazing deals and exclusive promotions, anywhere, 24/7 with the Watsons mobile app.
Here's some of the latest features you will find:

EXPRESS DELIVERY
Need something urgently? Now you can switch on EXPRESS DELIVERY mode in'our app to have your order ready in as quickly as 2 hours. Choose to pick-up from your Watsons store, or have it delivered to your door.

DISCOVER MORE
The Watsons App is the perfect place to get inspired! For the beauty queen in you, use our #ColourMe Virtual Makeover tool to play around with different makeup and hair colours. For the health enthusiasts, our BMI/BMR Calculator can help you achieve your wellness goals. And learn about the latest trending topics from our Watsons experts and bloggers – all in the app.

VIRTUAL MEMBER CARD
You don't need to carry around your Watsons Card anymore. Just pop open your virtual card when you're shopping in our stores to collect points and unlock member-only discounts!

IN-STORE COUPONS AND VOUCHERS
There might be exclusive in-store coupons waiting for you – check the app to make sure you don't miss out on exclusive offers.

So what are you waiting for? Download our App now to enjoy the new Watsons online shopping experience!
Updated on
Jun 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
30.6K reviews
Nope No
May 30, 2024
App experience & flow is not great. Too much pop up ads in the beginning & when you try to click more ads come up. Does not show full catalogue of items when you visit a specific brand; instead, you have to scour it yourself. Live chat section is also not user friendly, it will not show what you are typing as it is hidden by the keyboard. Bottom line it's just not user friendly.
3 people found this review helpful
Did you find this helpful?
Watsons Malaysia
June 1, 2024
Hi, sorry for the unpleasant experience you had with our app. We request you to upgrade the app to the latest version as we have fixed the bug. Do write to us at hello@watsons.com.my if you still face any issue.
1 1
May 27, 2024
STUTTERING AND LAGS! LOTS OF POP-UPS FIX YOUR LAG ISSUE FIRST BEFORE SPAMMING THESE STUPID POP-UPSSS!!!! edit: stop giving lip service publicly asking me to screenshot them for you, they are EVERYWHERE, it is your user experience. turn on the app, log in, searching for products and your different endless promo pop-ups just keep coming up, it is super annoying coupled with your stuttering APP performance!
Did you find this helpful?
Watsons Malaysia
May 27, 2024
Dear User, we are sorry for the inconvenience. We want to give you better user experience. Could you give us the screenshots of Ads that disturb you most? You can email us at hello@watsons.com.my.
FATIMAH BINTI MOHAMAD KHALIL
June 7, 2024
Watsons app is so disappointing. I was so upset with the delivery related problem. The first time I tried online shopping with this app, the package that arrived were in poor condition. I pay a lot of money and when I received the products they were not individually packed. They just threw brown paper and bubble wrap on top of my products. This lead to my shower gel became leaked and they even gave me the old package of the body scrub I wanted.
Did you find this helpful?
Watsons Malaysia
June 9, 2024
Hi, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at hello@watsons.com.my and we promise to get this resolved quickly.

What's new

1. You can now watch LIVESTREAM videos in APP while shopping!
Enjoy this brand new awesome feature now

2. You can now chat with DOCTOR ONLINE!
Get electronic prescription & collect prescribed medications at selected Watsons' Pharmacy stores. Enjoy RM8 CASHBACK on your next purchase.

3. Not a Watsons Member yet?
Be a Member now with RM1* when you purchase anything online! Enjoy MEMBER EXTRA 10% OFF every Monday* (*T&C apply.)