Meika F
- Flag inappropriate
- Show review history
Doesn't work yet for anything. Uninstalling for now. Tried using the Sea option for port arrival after a cruise and got the following message "Coming Soon. This feature is coming soon. Additional services will be rolled out over the next year." Also tried the Land and Air options and got the same message. Ended up having to download another app, MPC CBP (Mobile Passport Control), instead which worked.
136 people found this review helpful
Chris Feline
(Urgent) When trying to Request Advance Travel Authorization, it scans the passport number, but it shows an error message when trying to take a photo for the identity verification. Please, many Cubans and others are failing to complete their I-134A process because of this, in Cuba almost all phones are outdated and contains old Android versions. Only the fortunate ones with modern phones will be able to finish said process. Please, I will give this app a 5 star review and change my comments.
171 people found this review helpful
U.S. Customs and Border Protection
January 9, 2023
We apologize for the issues you are experiencing. Please send an email to CBPOne@cbp.dhs.gov with the additional details and we can provide specific guidance to address your problem.
Elias Ramos
The application on iOS, when reading the passport, should read it through the camera, and it can read it. However, when scanning the NFC chip, an error occurs indicating that it could not be read, and it asks to read it again. Please fix this because we tested with external applications, and they can read the NFC chip. If this step is not completed, it does not allow us to proceed.
21 people found this review helpful