My Vodafone

Vodafone Hutchison Australia Pty Ltd

About this app

Stay on top of your plan or prepaid service with My Vodafone. View and pay bills, recharge your prepaid service, check your usage and update your account settings.


Check your usage
See how much of your included data and international call minutes you have left.


Manage your plan
Pay your bill, change plans, manage direct debit, or view recent bills. You can also purchase add-ons.


Manage your prepaid service
Recharge your prepaid service using a credit card, voucher or PayPal. You can also view your recharge history.


Manage your nbn™ service
Pay your bill, manage direct debit, or view recent bills. You can also check your installation appointment, activation date or track delivery of your modem.


The features of the app are subject to change. The app is free but download charges apply for downloading from the Google Play Store. Non Vodafone customers can download the app however data charges will apply as per your plan rate. When accessing the app overseas, international roaming charges will apply. When on Wi-Fi, My Vodafone may not continuously update if you’ve logged out of the app.

Ratings and reviews

Having logging in troubles regularly. I try both email & sms to receive the link but it immediately shuts down the app (even though I've kept it open) and then I have to try again. Takes me about 5 times and then it turns around and says "too many attempts, try again in 2 hours". It has nothing to do with my phone as I have already investigated my phone's permission settings, etc and made the necessary changes.

I understand the need for account security BUT 99% of the time logging in with an SMS link request takes over 5 minutes to get a link. This is pathetic! Using biometric login also doesn't work if the app is used infrequently. To use again it requires a complete uninstall and reinstall. This too is pathetic! Clicking on "Offers for you" and then selecting 'Not interested' does nothing. This "Feature" has been broken for a LONG time. Guess what, this is pathetic! Could someone fix this app? SOON!

For a telecommunications company to have such a pathetic app is a disgrace. The I in their IT department clearly stands for Incompetent. All the pay options continually fail on a regular basis. There is absolutely NO WAY I would recommend Vodafone to anyone. The only reason I gave it one star is because you can't give a negative number.

What’s new

This latest version includes:
- Support message to help customer choose the right modem when they change NBN plans