MyBell
4.3star
225K reviews
10M+
Downloads
Everyone
info
About this app
The award-winning MyBell app lets you manage all of your Bell services any time, anywhere, from the moment you order them.
• View your Mobility usage.
• Change your TV programming.
• Add a travel option.
• Upgrade your device.
• Manage your Mobility rate plan, add-ons, and data.
• View and pay your bill, and set up pre-authorized payments.
• Change your Internet package and run a speed test.
• Get support from anywhere in the app.
Take advantage of advanced self-serve tools to do more while saving time:
• Use our step-by-step guide to install your new Internet, TV or Home phone services yourself.
• Manage your appointment with your Bell technician.
• Use our Virtual Repair tool to detect and fix issues with your Internet, TV or Home phone services.
Plus, take advantage of personalized offers and exciting contests exclusive to Bell customers.
The MyBell app is optimized for Android 13.0 and above.
For app support or troubleshooting, please contact us at: mybellappsupport@bell.ca
• View your Mobility usage.
• Change your TV programming.
• Add a travel option.
• Upgrade your device.
• Manage your Mobility rate plan, add-ons, and data.
• View and pay your bill, and set up pre-authorized payments.
• Change your Internet package and run a speed test.
• Get support from anywhere in the app.
Take advantage of advanced self-serve tools to do more while saving time:
• Use our step-by-step guide to install your new Internet, TV or Home phone services yourself.
• Manage your appointment with your Bell technician.
• Use our Virtual Repair tool to detect and fix issues with your Internet, TV or Home phone services.
Plus, take advantage of personalized offers and exciting contests exclusive to Bell customers.
The MyBell app is optimized for Android 13.0 and above.
For app support or troubleshooting, please contact us at: mybellappsupport@bell.ca
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.3
220K reviews
Joel MacKenzie
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September 8, 2025
doesn't work. won't accept my account number. says the account number needs to be 8 chars, but my account number, when I log in on the website, is only 7. they say I need the latest version to fix that problem. I just installed it again, so it must be the latest version. there's no way to confirm because they won't tell me what the latest version number is.
51 people found this review helpful
Bell Canada
March 1, 2019
Hi Joel, we are sorry to hear you are unable to open the app. Please check if you have the latest version of the app installed on your device. If you’re still experiencing difficulties, please send email your accounts details to MyBellAppSupport@Bell.ca. Thank you.
Matt
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December 11, 2025
App is pretty solid, honestly. I recently had an issue with the app, and support (via 1 email) gave me the info i needed to resolve the issue, and also determine the root cause. The only thing holding my review back from being 5 stars, is that, it could be easier to find the full details to my bill within the app. The app shows amount due in like 3-4 places, but only 1 of those leads to seeing the full details. Overall, good job Bell!
1 person found this review helpful
Bell Canada
December 11, 2025
Hi, thank you so much for your detailed and thoughtful feedback! We're thrilled to hear that you find the app solid and that our support team was able to help you. We truly appreciate your suggestion about making the full bill details easier to find, and we will certainly pass this along to our development team for consideration.
A A
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December 7, 2025
Absolutely terrible app. Nothing works properly. It constantly kicks you out, and logging in is impossible—even though my login and password are saved! Trying to redeem the AI gift is a complete nightmare—it simply doesn’t work, wasted a few hours! They can imagine all the fancy AI features they want, but if the basics are broken, the whole app is completely frustrating and unusable!
5 people found this review helpful
Bell Canada
December 8, 2025
Hello, we are very sorry to hear about the frustrating experience you've had with the app, from login issues to redeeming a gift. This is certainly not the experience we want for our users. Please email us at appsupport@bell.ca with your app username and a screenshot of the issue, if possible, so our team can investigate and assist you.
What’s new
We’ve fixed bugs and made improvements to make your experience better.
App support
phone
Phone number
+18555214384
About the developer
Bell Mobilité Inc
appsupport@bell.ca
1 Carrefour Alexander-Graham-Bell bureau A-7
Verdun, QC H3E 3B3
Canada
+1 800-667-0123
