National Bank of Canada

4.7
52.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

It's easy to manage your finances with the National Bank app.

Accept a transfer on the train, transfer money at the restaurant, pay employees from the cottage... The National Bank app meets your personal banking needs, as well as the specific requirements of your business. Manage your accounts separately - all from one app!

Personal needs:
- Use your smartphone to pay for a meal with Google PayTM
- Send money in seconds with Interac e-Transfer® service
- Let us know when you're travelling and use your credit card wherever you are

Business requirements:
- Manage your company's cash
- Deposit client cheques without going to a branch
- Pay suppliers quickly with Interac e-Transfer® service

The National Bank app - for all your banking needs!

National Bank
Powering your ideasTM

The National Bank app offers endless possibilities to help manage your personal and professional finances:

Katy, a 25-year-old student, quickly opens a session with her fingerprint and applies for a credit card to deal with unexpected events while she's travelling in Peru.

43-year-old Michelle, a marketing coordinator, cashes a cheque
in the subway on her way to go shopping downtown.

Sergio, a 36-year-old plumber, buys a new fishing rod on his lunch break and pays for it directly from his smartphone thanks to Google Pay.

Mike's just landed his dream job. He signs up for direct deposit to receive his pay by generating a sample cheque directly from the National Bank app.

Alberta entrepreneur Christian always pays his suppliers on time thanks to Interac e Transfer® service available in the new National Bank app.

Samira keeps her shop's finances under control thanks to the National Bank app's cash management service.

* Some features may not be available on tablet.

Location data
We use location data obtained from your mobile device to help you find the closest branch or ABM using the App Locator.

Security
Part of our security measures includes collecting information about your device, such as the model and operating system to help better protect you from unauthorized transactions.

Please read the installation terms and conditions below:
By installing the National Bank App on your device, you also agree to the installation of any of its automatic updates or upgrades, including but not limited to updates designed to correct a failure, protect the security of our network, enhance performance or user experience, or add functionalities. You may deactivate the automatic update/upgrade option on your device so you can install the updates/upgrades manually.

Privacy policy
See our Privacy Policy to know the measures taken by National Bank to protect your personal information.

Peace of mind guarantee
All transactions carried out through our Mobile Banking Solutions are fully protected against fraud by our Peace of Mind Guarantee. It's guaranteed and it's free!

You can therefore bank online securely thanks to our Peace of Mind Guarantee, which protects your interests.

TM Google Pay is a trademark of Google Inc.
® Trademark of Interac Inc. Used under license.
© 2018 National Bank of Canada. All rights reserved. Any reproduction in whole or in part without prior written consent of National Bank of Canada is strictly prohibited.
Updated on
Feb 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
50.4K reviews
Rustam
December 12, 2025
I was so impressed when I first opened the account, the app looked so new! But then, the more I checked it out, the more I realized it's nothing special. No transaction alerts, you have to add contacts to e-transfer money, and even if they have auto-deposit, the app still asks for a security question. I asked them a question in the chat, and it's been two days, and I'm still waiting. What kind of service is this? No service at all. Not having transaction alerts is a big no. I'm removing a star.
8 people found this review helpful
Did you find this helpful?
Banque Nationale du Canada
December 12, 2025
We’re sorry to hear that the app didn’t meet your expectations. For security reasons, setting a security question is mandatory for all transfers, as we cannot confirm whether the recipient has enabled automatic deposit. Our team responds to all inquiries during business hours via Messenger. There is no unanswered chat at the moment on our side.
Luke Robinson
December 29, 2025
good but can't use special characters in e transfer memos anymore, making it a bit harder to format order number and delivery address notes for etransfer orders. I used to be able to do that with Canadian Western and had a lot of templates saved for different business I regularly interact with via e-transfer and had to reformat them all to be less readable due to not being allowed to use special characters and formatting. but that's a minor issue otherwise great changes
Did you find this helpful?
Banque Nationale du Canada
December 29, 2025
Thanks for sharing your feedback, Luke 😊 We appreciate your input and understand how formatting can be important. We’ll pass this along to our team for review as we continue improving the experience.
Iguosaduwa Enabulele
January 4, 2026
I have changed my rating from 5 star to 1 star because after entering my log on credentials, the app doesn't load up my information. It remains stuck on the nbc logo screen. I started experiencing this issue on December 31st 2025. As of now, I am only able to transact via the web portal. This is very inconvenient.
Did you find this helpful?
Banque Nationale du Canada
January 4, 2026
We're sorry to read this. If the problem persists, it will be necessary that you contact the User Support by phone for further assistance. They can be reached at 1-888-835-6281, options 2-2, Monday to Friday from 8 a.m. to 6 p.m. (ET).

What’s new

- Migrated products from Canadian Western Bank are now available in your National Bank Savings and Investments account
- Other optimizations and bug fixes