UMR | Health
4.4star
971 reviews
100K+
Downloads
Everyone
info
About this app
With a single tap, you can look up in-network health care providers, view your member ID card, see how much you’ve paid toward your deductible, find out if there is a co-pay for your upcoming appointment, or view recent medical or dental claims. In-App features are based on your personal health care benefits plan.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.4
961 reviews
Hadrien B.
- Flag inappropriate
November 30, 2023
This has to be the worst insurance app I have ever used. Blue Cross, Aetna and Manulife (Canada) ones were far superior. I have been on this for just over 1 month, and their servers have already been down 3 times. Claims take for ever to process, still waiting on 1 EOB 30 days later. The interface is overall clunky and outdated. A lot on in-app links lead to dead ends. Even received a marketing email from them with a broken link to the promo. Digital disaster.
27 people found this review helpful
Simon Prosser
- Flag inappropriate
March 30, 2023
Not great. Biometric login doesn't work well (at all). Blank white screen on eventually successful (manual) login. "Something went wrong" error messages when I try to look at id cards. Looks like the information is there and looks like it has pretty decent potential, but way too many bugs.
32 people found this review helpful
UNITED HEALTHCARE SERVICES, INC.
March 31, 2023
Thank you for your feedback and we are sorry to hear about your experience. We are aware of this issue and working on a solution. If you wish to provide greater detail of your experience, please email us at umrdigitalsol@umr.com.
Joshua
- Flag inappropriate
September 11, 2024
App and website are constantly saying - something went wrong. Refresh the page. Even when using biometrics to sign in or entering password. Reset my password a minute ago and it said - something went wrong. Refresh the page. Tried on both desktop website and phone app.
1 person found this review helpful
UNITED HEALTHCARE SERVICES, INC.
September 25, 2024
We value your feedback and we are sorry to hear about your experience. We have shared this with our technical support team. If you wish to provide greater detail of the issue you encountered, please email our UMR Digital Solutions team at umrdigitalsol@umr.com.
What's new
In this month’s release, we’ve squashed some bugs and fine-tuned a few things under the hood for snappier performance …all to make your UMR | Health mobile experience even better!
