SmartHQ

GE Appliances

About this app

Effortlessly control and monitor your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app.

KEY FEATURES:
• REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience.
• VOICE INTEGRATION – Use your voice to manage your appliances with Amazon Alexa and Google Assistant.
• STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates.
• SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available.
• PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new modes for your appliances.
• MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices.
• ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes.
• CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support.
• GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions.
• PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues.
• SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information.

*Note: Features may vary depending on your appliance model and country of residence.

REMOTE CONTROL REQUIREMENTS:
Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType

OPTIONAL APP PERMISSIONS:
• Location, Wi-Fi, and Bluetooth/BLE
- Used for commissioning nearby appliances.
• Notifications
- Used for product updates and status notifications.
• Camera/Media Files
- Used for Flavorly Picture to Recipe feature.
- To scan QR codes to add appliances.
- To scan product barcodes and provide recipes.
• Precise Location
- Used for enabling Automation feature (i.e. Home/Away mode).

Download SmartHQ today and unlock a world of connected convenience in your home!

Ratings and reviews

App is extremely slow and doesn't give notifications on time. if I have it set to tell me about my washer and dryer it won't tell me when it's done on time. Only when I unlock my phone to use it will I get a barrage of notifications. Signed out, uninstalled and reinstalled and yeah that didn't fix anything. Btw it's not just me with this issue. Fix your app.

My stove/oven was connected for several months. Our internet went out, came back on later this evening. Stove will not connect/reconnect again at all to the app! Says my wifi password or network is wrong! NO, IT'S NOT! I think I know my own information! It was working fine before, nothing changed on my end! I tried for over an hour to connect. It isn't connecting to my wifi! This app is horrible!

Update: This app is still an annoyance. It regularly stops sending notifications, and it seems to only want to update the appliances when they are already in use. These types of apps should automatically update during off hours. Original Review: It's one of those "smart" apps that takes you in endless circles just to get logged in. I'm already annoyed, and it hasn't even been of use yet.

What’s new

• Explore recipes by Brand and Appliance Type
• My Orders & Subscriptions page for US accounts
• Next Order Date and Order Status for water filter subscriptions
• New Bodewell banner for dryers
• New Opal filter banner
• Allows to delete Shortcuts for offline appliances
• Support for FPA S5 Induction Cooktop 56Q​
• Support for FPA RB60 Bottom Mount Refrigerator​
• FPA Temperature Sensor updates
• Additional features for Haier H500/H600 washer and dryer models
• Improvements and bug fixes