3.7
2.98K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Compatible Models:
GO Pop+
GO Sport+
JBuds Air Pro
JBuds Air Pro ANC
JBuds Air ANC (Gen 2)
JBuds ANC 3
JBuds Air Sport (Gen 3)
JBuds Mini
Work Buds
Epic Air ANC (Gen 2)
Epic Air Sport (Gen 2)
Epic Lab Edition
GO Work (Gen 2)
JBuds Lux ANC
JBuds Sport ANC 4
Rewind 2
Flex
Studio+
Studio Pro+
Epic Work ANC
JBuds Open Sport
GO Pop ANC
Epic Sport ANC 3
Epic Open Sport
GO Pods ANC
JBuds Pods ANC
GO Lux ANC
Epic Lux Lab Edition
Studio 2

The new and improved JLab app offers complete customization for all JLab App compatible models. Adjust Noise Control settings, Be Aware, touch controls, safe listening levels, and sound to your personal preference – or use the presets for JLab Signature, Balanced, or Bass Boost. Plus, get software updates for your product right when they’re available.
 
 
Active Noise Cancellation Control
With the new JLab App, you'll be able to increase the active noise canceling from off all the way to max ANC, (on your ANC compatible earbuds) while in the earbuds themselves you can only select on or off.
 
 
Be Aware Audio
Bring the outside in. Use the JLab App to increase or decrease the amount of outside noise you let in by adjusting your Be Aware settings. (For Be Aware Compatible earbuds only)
 
 
EQ Customization
Fine tune your sound by adjusting the equalizer settings. JLab products come set with three default settings - called Custom EQ3 Sound, which features JLab Signature, Balanced and Bass Boost and a 4th option 'Custom'. Use the JLab App to test and set your own equalizer settings by adjusting Bass (200, 280, 400 Hz levels), Mid-Range (550, 770, 1000, 2000 Hz levels) and Treble (4000, 8000, 16000 Hz levels).
 
 
Custom Controls
JLab products come with controls in each earbud that control anything from volume, track changes, play/pause and more. If you'd like to switch the settings, you can customize your controls further via the app.

 
Safe Hearing
All future JLab models will now support Safe Hearing. Switch between the default output, 95 dB, or 85 dB for a safe listening experience.
Updated on
Jul 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
2.89K reviews
Kaylee Harder
December 26, 2024
App is just fine, I like how you can customize the settings for the audio, however I have a big issue with my earbuds themselves, epic sport eac 3 or however they're called. They refuse to connect, I take them both out, won't connect, disconnect my Bluetooth and try again, won't connect, forget them entirely from my Bluetooth and try again, won't connect. It's frustrating to have to take 5 minutes just to connect my earbuds!
20 people found this review helpful
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JLab Audio
January 30, 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@jlabaudio.com? We'll get you up and running.
Scott Branstetter
August 25, 2025
Works great! Not sure what others are doing wrong. No, you don't need the app to do anything. You can connect/disconnect, change anc, be aware, etc, all from the headset itself. App works great. I don't use burn-in as that's a myth pushed by audio manufacturers and audiophiles who don't have the same ears as laymen like most people. I only downloaded the app to see what functionality it had. Not sure I'll keep it, but it works flawlessly.
2 people found this review helpful
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David Clarkson
August 13, 2025
My phone connects to the ear buds just fine. But the JLabs app will not connect to my Epic Air Sport ANC. The app connected on my other phones but not this one. The connection keeps failing and the ear buds are on the supported list. (By the way, I HATE the new UI. You should go back to the old one - the one where I could connect my devices.
4 people found this review helpful
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What’s new

This update adds the interval timer to the Epic Open Sport page, and provides several key improvements to the app functionality.