McDonald’s UK

McDonald's UK

About this app

Download and place your first McDonald's order in restaurant, drive thru or delivery using the My McDonald's App. Ordering has never been easier with our new McDelivery feature. Or, if you prefer, why not have your order brought to you with Click & Serve? Available any time of day, with many restaurants open 24/7!

Exclusive App Offers
Fancy a cheeky mid-week treat? Check out our range of food offers available exclusively on the McDonald’s app.

McDelivery®
Need a night off cooking? You can now order McDonald’s delivery through the McDonald’s app!

Order Ahead
Want to make your breakfast AND your 9am train? Order ahead with the McDonald’s app to make picking up even easier.

Click & Serve
Want to park up and get your order brought over to your car? Park in a Click & Serve numbered bay, enter your bay number into the app and we’ll do the rest.

Table Service
How about a little bit of ‘me time’ with Table Service? Place your order through the McDonald’s app, relax and let us come to you.

Ratings and reviews

Used this app only a handful of times now, and the last few times we've received our order, there's been either incorrect items or items missing, and the food has been cold. There doesn't seem to be any real function to report missing items or even receive a refund for them. Tried talking to the bot, but it asked me to upload a receipt, only for the upload button to do nothing. Eventually, after a lot of messing about, it appears to just direct you to write to Customer Service. Poor...!

absolutely pointless! its the worst app I've come across. constantly crashing, I get the message " item not available" nearly every order, but when I then go in, the same food is available 🤷‍♀️ cant find where to play monopoly. sometimes if youre lucky it pops up on the homescreen, most times its just not there. today for example, advert for 99p delivery. no one on their right mind would have delivery from there! the drivers are disgusting in most restaurants

Critical Failures—App Is Unreliable and Wastes Customer Time ​This app is fundamentally broken and has caused major inconvenience and wasted my time. The core functionality, ordering food to a specific restaurant—does not work reliably. ​I explicitly selected a specific McDonald's location, placed my order, and even managed to "check in" at that correct restaurant for Click & Collect. Only after completing the check-in did the app suddenly change the location, claiming my f