
Gemma Babb
Really wish this App did not have so many unnecessary Updates!!! The latest Update has caused this App to play up, now when i enter my Email Address and Password which are both correct it tells me they are wrong and won't let me log on!!! Then suddenly after several attempts it realises they are right and lets me log on!!! Never had this problem until this recent Update!!! Please just stop updating all the time as you are messing the App up!!! From a very annoyed user!!! 😡😡😡😡😡😡😡😡😡😡😡
19 people found this review helpful
Sage Global Services Ltd
September 25, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@sage.hr. Thank you.

Diane Cromack
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I've been using this app for over 10 years and now I can't sign in !! it doesn't recognise my email address or password, useless! can't view my weekly pay slips or P60. Can't even change my password nothing works. Don't even get a welcome email. No one can help me with this, just going round in circles. Please help. Thanks.
1 person found this review helpful
Sage Global Services Ltd
October 13, 2025
Hmm, something doesn’t look quite right here. Let’s take a closer look together! Please reach out to us at support@sage.hr, and we’ll be happy to help.
In the meantime, you might find this article helpful for common login issues 👉 Login Troubleshooting Guide >>> https://support.sage.hr/en/articles/6671375-i-can-t-log-in-to-the-sage-hr-app

Simon
was working fine until the latest update now asks for biometric id which I do not have set up, everytime I open the app, proceeds to tell me my fingerprint is not recognised then locks me out the app, ive tried turning the settings off on my phone, uninstalling and reinstalling the app but nothings working.
Sage Global Services Ltd
October 24, 2025
Hmm, something doesn’t look quite right here. Let’s take a closer look together! Please reach out to us at support@sage.hr, and we’ll be happy to help.
In the meantime, you might find this article helpful for common login issues 👉 Login Troubleshooting Guide - https://support.sage.hr/en/articles/6671375-i-can-t-log-in-to-the-sage-hr-app