Simple Mobile My Account

SIMPLE Mobile

About this app

Manage your Simple Mobile service anywhere, at any time. Download the Simple Mobile My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Simple Mobile to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Manage your Reserve
• Enroll in Auto-Refill
• Use a Widget to check your Data Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards
• Refill for a Guest
• Find nearby Dealer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Simple Mobile customer?
Join today! Visit www.simplemobile.com to learn more.

Simple Mobile from TracFone, a Verizon Company

Ratings and reviews

I'm not one to leave negative reviews unless it's called for, that being said, I have had service with simple mobile for a few months now, and here's what know about it. The plans are higher than it's competitors, and this last refill, I was 2 days into it when I received an email stating I was nearing 2gb of high speed data used, which I know was not the truth. Then they now have it throttled down so incredibly slow that I can't even open an app up. 😂 I urge everyone to go anywhere but here.

I've had this service for a number of years. In Nov 23 I was overcharged by $40 which they were able to refund in just over a week. Since then I have been unable to pay my bill or redeem any rewards points via app. There's always an error box pop up. I have to call and go through all the sales prompts before I'm able to pay the bill. The customer service is friendly but doesn't always help. I spent 30 mins in a chat to resolve an issue, "your issue is resolved", only it's still quite present.

Never again Never buy from simple mobile any product. Bad return policy. It will take for ever to get your money back and you have to pay for the shipping. Bad customer service. I had to call about 8 time and each time they hung up on me when they new i was goin to return the product. Thanks simple mobile. Go get your stuf from somewhere else, no question asked return policy. If you are looking for a good coverage, good price, no contract, no hassle, this is what you want.

What’s new

This update introduces our new Simple Mobile 2025 service plans with more data and new features! Existing customers can now choose to switch to one of our new, high-value plans or remain on their current plan (now grandfathered). New customers will see our new plans automatically. We've also added new pop-up messages to guide you through plan changes and to remind you to restart your device when successfully changing plans for the best network performance.