TracFone My Account

TracFone Wireless, Inc.

About this app

Manage your Tracfone Wireless service anywhere, at any time. Download the Tracfone My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Tracfone to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Enroll in Auto-Refill
• Use a Widget to track your Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, PayPal and Venmo
• Find nearby Retailer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Tracfone customer?
Join today! Visit www.tracfone.com to learn more.

Tracfone from TracFone Wireless, a Verizon Company

Ratings and reviews

AFAIK I have the most recent version of the My Account app and widget but they have never worked reliably or completely correctly for many years on any of my (many) Tracfones. The only time I can think of where the account information was readily available on my phone and reliable was when I had my first very simple TracFones that were not smartphones. Just simple small LED displays that have the correct information. Why is it so hard to get this right? And why do I have to sign in at all?

I've been a tracfone customer for 5 years or so. I've always used the app to refill my service. But it has been impossible for a couple of days now. It keeps denying my debit card. I checked with my bank and they said my card us fine. Tried again today ( 4 times) Still denying my card. I've talked to customer service several times with no help. The last call to customer service I was on the phone over 30 minutes. Call was gone and still no help. This is ridiculous

Today, 7-19-25 I tried logging in to my account yet again. To my surprise it won't let me. I'm prompted to type my password and the same thing happens over and over again, can't log in! I'm really hating this app right now! Also there had been an update, so I updated and still can't log in. I uninstalled and reinstalled with the same luck, so I restarted my phone and STILL cannot log in! It's very annoying. And doesn't even deserve a one star

What’s new

Improvements to app stability and updates