John Barchasch
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Terrible. I received a text with a link including a tracking number and it opens the UPS app. Enter username or email. Can't remember. Put in email. Can't remember password. Go to reset password, now it wants a username. Uh...? Okay, I don't have an account. Fine. I set one up, 2 factor auth, and it won't let me paste the security code into the app. Finally jump thru the hoops. I try to copy and paste the huge tracking number, it won't let me. FAIL.
2 people found this review helpful
Catholic Charities Migration & Refugee Services
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Not what was expected. I use a competing company's app and have zero issues. I intended to use this for work and manage a warehouse. I can't enter my address into my profile because it's a "commercial address" and yet this app states it's to be used for business purposes. Still exploring but underwhelmed. Will update but right now, it's just taking up space. I wrote an email to the developer two weeks ago, waiting on a response to my challenges. I will update when I receive a response.
8 people found this review helpful
Please reach out to our team at mobiledev@ups.com to further discuss your experience with the app.
Michael Murdock
I HATE how after the update I'm required to sign into the app every day. Before it'd keep me logged in. Extremity annoying. I do, however, like a lot of things about this app, like how it automatically adds packages and provides tracking when a label is created with my name/address. I like the options for delivery preference and how easy it makes to get packages at home, regardless of if I need to pay to reschedule or change my address. All in all, two stars for having to sign in so often.
31 people found this review helpful
In regard to the login requirement, that will soon be updated. We appreciate you reaching out!