
Hannah Lehman
Chat with us feature is worse than useless. The chat box doesn't auto refresh so you're forced to constantly try to refresh, and if you miss a message because it's not loading, they boot you back to the end of the line and you have to start over. When I finally got in contact with a person they told me to please wait a moment while they investigated, then booted me for not responding (they told me not to). It's been an hour. Horrible.
126 people found this review helpful

Jabba TheHutt
Great service and coverage. Paying several months up front to save more is logistically sound. But they get you in fees, so always be prepared to pay $15 OVER the shown amount. You pay those extra fees so mint can save on business expenses. If you ask me, it's a slimy business practice. Regular customers shouldnt have to pay more, especially bc this is a cost effective option for low income people. The app works fine.
247 people found this review helpful

p b
I've been paying for Mint for about a year. I realized today how incredibly unreliable it can be. Had a stressful day at work in the city, but I had 0 data. I had plenty of room left on my plan but it didn't work, but I couldn't send texts or make phone calls. I've been fine recommending it to others so far, but I can't believe it just stopped working completely randomly. Not a remote location by any means, normal weather.
9 people found this review helpful