WIDEX MOMENT

2.6
1.37K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Take control of your hearing aid
With a tap you can change program, adjust volume and mute/unmute your hearing aids directly from the Home screen.

Pick what you want to hear
Use our Directional focus program to focus on the sounds you want to hear, and less on the sounds you don't.

Choose how you want to hear
Adjust the bass, middle and treble of individual programs so your hearing aids sound just how you want them to.

Use AI to create your own sound
Get creative and teach your hearing aids how you want to hear using our artificial intelligence (AI) technology in SoundSense Learn.

Make your own programs
You never have to worry about "getting things wrong". Save sound changes as a new program and give it a name.

Get instant sound recommendations
We'll offer you recommendations to optimize your sound based on how users around the world have used their hearing aids.

And much, much more...

Transparency and respecting your privacy are important to us. Some app features can only be used if you give the relevant permissions. However, you can always choose to decline these permissions and not use these features, without affecting the rest of your app experience.

We continuously update our device compatibility list. Please visit our website to see the latest devices we support: https://www.widex.com/en/support/compatibility/

Product number: 5 300 0022

In case of a serious incident, report the occurrence to the manufacturer of the device.
Updated on
Jan 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
1.33K reviews
Daniel Semprevivo
November 3, 2024
I have model number WPP401. I have nothing but trouble with sound assist. The sound assist is very inconsistent. It might attached one hearing aid but not the other and then many days I can't attach anything. So frustrating. Hearing aid doctor is at a loss. My phone tech support says it's the app that is the problem. I have uninstalled reinstalled force stop Bluetooth on and off etc etc. Manuel's user guides are you useless. I don't know where else to turn.
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Garth Bell
October 13, 2024
I am beyond frustrated with this application and my hearing aids. It was less than 2 weeks and I started experiencing issues with connecting. One of the aids would unpair itself. No reason, no explanation. An example- I had my phone sitting in my lap when suddenly the left aid dropped out and I lost all my saved favorites. It didn't stop. It has continued since. I go to see the technician, he is at a loss and I'm being told that they can't do that. Tech support blamed my phone being incompatible
8 people found this review helpful
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Widex A/S
October 15, 2024
Dear Garth, I'm very sorry about the inconvenience you are experiencing with our app. We are aware of the issue and are investigating the root cause. Best regards, Virag from Widex
T C
September 16, 2024
It gets a 1 star because the advice selection from when things are not working correctly like say your hearing aid. Trouble shooting it for that particular option is bull. There is 3 options all make it out to be user error. How could it not be the dev faulta or the manufacturer fault. Must be only the user. The customer always is in the wrong and has no idea what they are talking about. Well my right hearing aid does not work. Left one does. Perfectly clean. Ear is perfectly clean. No sound.
8 people found this review helpful
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What's new

- Firmware update for your hearing aids.
- Bug fixes and performance improvements.