
ptrus cruise
- Flag inappropriate
- Show review history
I was asked to update my info b4 I can access my acct. After providing the necessary update required, an Error Prompt "Invalid Format" appeared. (Invalid Format What??? - It doesn't say) So, I uninstalled the app after several attempts resulting in the same invalid format prompt. Upon, re-installing, I was asked for my Mobile Number and Password which doesn't match (???) even if I inputted what was exactly written on my list/notes. So, I'm left with no choice but to opt for the "Forgot Password
109 people found this review helpful
UnionDigital Bank Inc.,
June 12, 2025
We hear you! Rest assured we take every concern seriously to help make everyone’s banking experience, including yours, better. If you have any other concerns, p'wede kayo mag-reach out sa help@uniondigitalbank.io para ma-assist namin kayo further. Maraming salamat.

Mariel A
- Flag inappropriate
- Show review history
I applied here when I watched their collab with Ninong Ry on Oct 30, 2023 & my account just got approved yesterday (Aug 20, 2025). Strike 1. I reinstalled the app because I got curious of their offerings today but I can't press the login link because it overlaps my nav buttons. I had to change my system navigation to gestures just to click login. Strike 2. I'm now able to login but I can't skip the update info screen, they want me to key in my PhilSys Id Num just to see the home screen. Strike 3
2 people found this review helpful

Glen Macadaeg
WHAT A WASTE OF TIME. Can't even get past the account creation. Was already on the last step of filling out the form and it keeps hanging. I tried several times, but the app keeps on timing out.
1 person found this review helpful