
Nancy Macharia
The app is easy to use, but my experience with international transfer was disappointing. The exchange rate was lower compared to other apps, and the transfer was not instant. Chatbot doesn't help. It takes forever to reach customer support, which said it can take from a few minutes up to 3 days. If speed matters to you, this may not be the best option. Needs improvement on transfer speed and transparency.
23 people found this review helpful
Barraq Finance Company
January 3, 2026
Don't worry, we will be sure to help you out. Please contact us on our care center number 8001000077 or through the app (More - Support - Chat with Support

Delowar Hossain
I just tried an international bank transfer, and the transfer process always takes more than 3 to 7 days, which is very disappointing. It's over; I will never recommend anyone use international bank transfers through Barq wallet. Customer care service is not responding. I'm waiting in live chat for more than 20 minutes, and no agent will assist me. Even when I raised a ticket, they replied more than 2 days later and still didn't solve my problem.
27 people found this review helpful
Barraq Finance Company
January 4, 2026
Don't worry, we will be sure to help you out. Please contact us on our care center number 8001000077 or through the app (More - Support - Chat with Support

Nuruddin Ahamed
😡Dear All, Please, don't use this Barq apps. Because, Barq all services is very bad and delay. You immediately do international transfer with Barq apps, this Barq apps your money not send and not return. Almost waiting 7-8 days. you call Barq help line, There not help properly. So, Barq apps is very risky apps and any problem not have solutions. Don't use this Barq apps 😡
26 people found this review helpful
Barraq Finance Company
January 4, 2026
Don't worry, we will be sure to help you out. Please contact us on our care center number 8001000077 or through the app (More - Support - Chat with Support