Postmates - Food Delivery

Uber Technologies, Inc.

Contains ads

About this app

"Delivery from your favourite restaurants, grocery stores and more! 24/7, 365 days a year. Postmates gets you what you want, when you want it. Just Postmate it.

FIND YOUR FAVOURITE RESTAURANTS
Browse nearby restaurants. Choose from a variety of selections to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the queue and reservations. Order your food from any menu and add it to your basket with a few taps. Or schedule your food order in advance for a courier to pick it up later. Your choice!

GROCERY, CONVENIENCE, RETAIL AND MORE
From your local favourite grocery store and liquor shops to the big beauty brands. Just Postmates it, and get them delivered in about an hour.

REAL-TIME ORDER TRACKING
Track your food order on a map as it heads your way.
See the estimated delivery time to your address.
Get notified when your order arrives.

EASY PICK-UP or NO-CONTACT DELIVERY
You can order food ahead for pick-up instead of just ordering delivery. Select Pick-up, add food items to your basket and go to the restaurant to get your food. Or choose the new no-contact delivery option – go non-contact and have deliveries left at the door.

PROMOTIONAL TERMS (approved as of 9 Apr)
$10 off your next order terms and conditions: Up to $10 off your next order. Offer valid when you download and log in to the new Postmates app only. Tax and fees still apply. Store and offer availability based on user location. Limit 1 use per customer. Offer is not shareable or transferable. Offer only valid for 14 days from login to the new Postmates app. Exclusions may apply. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice.
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Ratings and reviews

This used to be my go-to app, and I order almost daily. Sadly, the past few times, items were missing from my orders, and i was refused a refund even though I had to reorder the missing items after, multiple times. They requested a picture of missing items. Make that make sense. In addition, on another incident, I was asked for a picture of what we received about 14 hours after I sent my complaint. Unfortunately I will not use this app again until that policy or procedure has changed.

I was given a promo coupon and made sure the store I ordered from was eligible. I made sure i met the minimum. At checkout, everything applied until the last minute, where I got an error message that the promo couldn't be applied and took me back to checkout. Why give codes and list eligible stores in the promo screen if they're not going to work 😑

NEW: Can't use filters — screen dims then brightens w/o showing filter options. Support contact in Play Store autoresponds it's unmonitored; app has no help except for orders. OLD: Technicly still let's me sort by delivery time, but now I have to do a search first…when I really just want to see what the fastest places are. Sorting by price seems to have no basis in reality. Would like to set a price limit. Wish I could tell it to never show certain restaurants unless I search for them by name.

What's new

Thanks for using Postmates! We update our app regularly to make ordering even faster and easier. Every update includes improvements in performance and reliability. As new features are released, we’ll highlight those for you in the app.