Smart Home Manager

AT&T Services, Inc.

About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.

Ratings and reviews

This app is good, but so inconsistent. The fingerprint access stopped working a long time ago. Despite it being enabled, it still asks for my password. My main reason for use is to alert me when unknown devices join my network. But since the last update, it is alerting me when my own saved devices join the network. I have them saved to profiles, so it should not be alerting. This is very annoying.

For last couple of days the app is timing out and says "Looks like we're having trouble". I can't use any of my devices that are on profiles. Support keeps telling me to uninstall with no solution in sight. Previous to this, the turning on and off of scheduled downtime (for kids) has been an absolute chore. App will give an error message to Try Again Later when simply turning on/off a preset time schedule.

I have not found this app to be a helpful way of getting or sending useful information. ATT does not seem to be giving any updates via the app and as long as there is a general outage, it does not allow for reporting an issue with your personal fios line to the house. For example, my last update is from 3 days ago and it says the outage will be fixed in 24 hours.

What's new

Announcing the latest updates for Smart Home Manager. For this release, we've focused on enhancing your experience, with some new features. Here's what's new:
- Get insights to improve Wi-Fi extender placement for devices with weak signal
- This latest release also includes general design improvements and we’ve also squashed some bugs