Raven L.
It's legit and I've gotten rewards and money from it. My issue becomes this new setting that showed up in the app today. The addition app setting that required this app to have full control of my phone, screen, and other things. It's bad enough to be tracked, so I'm not using that portion. Hopefully it doesn't mess with my rewards but if it does, it'll be uninstalled.
11 people found this review helpful
Josh Carr
I'm perfectly happy with the app usage. It works just fine and I was able to sign up for the program with my invite today. But when I am trying to register my Pixel 7 device for the program, it says that it is connected and being tracked, however under the rewards tab it says "Device enrollment incomplete" and I click the link and it just takes me back to my device and doesn't fix anything. I have enabled all cookies in Google chrome.
105 people found this review helpful
Google LLC
November 17, 2022
Hi Josh,
After enrolling a device it may take up to 24 hours to update and allow you to redeem your points. We are working on making that more immediate. If your issue is still unresolved, please reach out to our support team via https://support.google.com/Online-Insights-Study-Help/contact/email_contact.
Thank you,
Online Insights Study Team
Cyberpunk2027
Have emailed Google and even provided feedback within the app itself, but have not yet heard anything back and still need assistance. Keep getting an error page whenever I try to upload cookie data while logged in via web browser, yet app says said data had already been successfully updated. So which is it, as it can't be both? Cannot access my rewards because of that issue. Switched off data collection for now until (if) I hear back from Google and they help me resolve that frustrating issue.
34 people found this review helpful