
Falling Flying
- Flag inappropriate
- Show review history
it should be the end users choice to select the keyboard type, I have big problems trying to use the keypad keyboard, I prefer to use the normal qwerty keyboard as it shows the numbers on the top row so why can't I use the normal keyboard? .......... Belong needs a widget also.
1 person found this review helpful
Telstra Limited
22 November 2024
Hi there, thanks for your feedback. The keyboard shown can depend on the device used. If only half of the keyboard appears when using the app, please try uninstalling and reinstalling the app. If the issue persists, please give us a call at 1300 235 664 (8am-8pm AEDT). -Will

Anna
App worked just fine before you got rid of the main screen showing the little circle with how much data you had left and how many days remaining. Belong is fantastic value and service (can't believe I've been letting Telstra rip me off all these years - although I believe you're a subsidiary which makes zero sense, but I don't care haha, I get the same signal). Please bring back that little graphic on the home screen, I don't want to have to click into the management settings to see my data!
96 people found this review helpful

Ryan Henwood
- Flag inappropriate
- Show review history
App keeps logging itself out when closed. Which wouldn't be too big of a deal, but I have to go through the login and mfa process each time. Edit: To clarify, the security requirements are a bit over the top. Mfa is extremely secure, it's unnecessary to prompt for a password and mfa every time on a secure personal device like a mobile phone. I understand the requirement to be secure, especially these days. But finding a good balance is important.
11 people found this review helpful
Telstra Limited
14 October 2022
Hey Ryan, thanks for reviewing our app.
We understand changes in our update may add some extra steps in your day, but please know this increased security is important for protecting your account -Jules