Super Man
- Flag inappropriate
- Show review history
Can't login, wants email, password, phone number, nhs number, security code, this is ridiculous, now have to have password manager on phone which makes it even less secure, shame on you nhs, can't even get hospital appointments anyway, so what's the point, and have to use an app just to opt out of this automatic organ donation, can opt in easy but they try to make it virtually impossible and hope we don't bother to opt out. I don't trust them in how they do this or with my body parts.
The NHS login help centre: https://help.login.nhs.uk/ has guidance that may be able to support you. If you’re still experiencing the issue, please contact the NHS App team: https://bit.ly/2TP6n9N and quote GS15953 so we can help you.
David McCullough
The app is very unreliable and inconsistent when ordering repeat prescriptions. In particular, the ability to check if a request has been approved, or even made, just disappears as an option. Consequently, time is wasted for my surgery and pharmacy as I try to determine if the request was ever received or, worse, make a second request. Today, I discovered that me second request was approved and has been fulfilled but I can find no record of this on the app!
1 person found this review helpful
Thanks for your feedback. We're keen to hear about your ideas for the NHS App and your suggestion is useful to help guide the app's development. For more information on future developments for the app: https://digital.nhs.uk/services/nhs-app/future-developments
Peter Whitfield
- Flag inappropriate
- Show review history
Buggy and unusable registration. App requires access to a domain known for sketchy analytics to even be able to connect, so DNS blocker needs disabling. Once in the app the functionality to take video doesn't work so you will need to get in touch with your GP to get linkage key, ods code and account ID instead. Oh and the fingerprint/iris unlock functionality doesn't work for 2/5 people I know have tried to use this.
3 people found this review helpful
Your personal information is used to confirm your identity and set up your NHS login. Your details will not be shared without your consent. You can find more information in the NHS App privacy policy: https://www.nhs.uk/nhs-app/nhs-app-help-and-support/nhs-app-account-and-settings/security-and-privacy/