Jazmine Trevizo
Device is great. Software is trash. Owned for less than 24 hours and did 3 successful prints using my app via mobile and download. Now all of a sudden it refuses to download any files and defeats the entire purpose of why I chose this specific machine. Contacted Anker and did all troubleshooting and no resolution. Only works through pc app. Supposedly a tech would get back to me but have heard nothing. I'll be returning this device. Shame.
Dravin Gibson
Let me start off by saying that I really adore this app and my Ankermake M5. I've had a lot of issues with other machines and their apps in the past, and the Ankermake app is such a clean and enjoyable experience in comparison. On top of that, Ankermake's customer service is superb and very easy to work with. I had the printhead on my machine break due to a massive blob of filament, and they were more than happy to send me a replacement head free of charge. 10/10 ADD MOBILE SLICING!!!!!!
5 people found this review helpful
Viet Hoang-Tran
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I'm using this with the M5. Its lacking in comparison to the windows desktop studio. First, the video sometimes work initially but if the phone goes to sleep or you navigate off the app, the video play/pause button disappears. Then comes printing from a phone is also a bit lacking as there isn't much customization that can be done to the print quality or editing how the file will be processed. Overall, I don't use the app anymore except to monitor the time remaining and the notifications.