Larry Eisen
Works fine with Unifi, but two "issues". 1. The Verify app does not use location services (nor does it request permission to do so) and therefore displays odd locations because it apparently only uses ISP and IP address to approximate your location. In my case, the location is off my 240 miles). 2. Unlike other authenticator apps, the notification does not "pop up" and can not be clicked without first expanding the notification icon.
1 person found this review helpful
Ubiquiti Inc.
14 August 2024
Hi Larry Eisen, thanks for bringing this to our attention, we will see how those can be improved in the future version.
Josh Lang
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Way harder to get to work with UniFi than a 3rd party authenticator. If I was in charge at unifi, I'd be tempted to pull this app until it's not garbage. Nothing in the UniFi ecosystem has ever annoyed me and wasted my time like this app. I was stuck in a screen asking me to select Verify in a system prompt that didn't come up, and that was confusing to figure out. If you can't actually fix this a week or two, save us all the headaches and kill this app, we'll use 3rd party.
2 people found this review helpful
Ubiquiti Inc.
25 July 2024
Hi, we apologize for the unsatisfactory experience. Both UI Account and Identity Enterprise account can be configured without needing to use the Verify app, the only way this app must be used is that the admin in Identity Enterprise forces the use of Verify. If you have any questions about this, please feel free to contact us at uid.support@ui.com.
Andrew Swinghamer
This version doesn't seem very stable. When I open the app, sometimes my accounts don't appear; I either have to go to settings and then back to accounts or let the codes refresh to get them to appear. Also if the app is already open/running in the background, when I switch back to it sometimes it will crash, forcing me to close and restart it. Finally a nice-to-have feature would be the ability to upload custom images for accounts not in the default icons group (there's not many in the default)
5 people found this review helpful