Citi Mobile®

Citibank N.A.

About this app

Simpler
All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch
Fast Navigation: Quickly get to your favorite features with an intuitive navigation menu and smart shortcuts
Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time
Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.**
Mobile Check Deposit: Quickly and easily deposit checks from your mobile device
Find an ATM: Easily locate one of more than 60,000 fee-free ATMs in the U.S near you
Account Information: View your statements, check balances and recent activity
Make same-day or scheduled payments easily

Smarter
Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts
Bill management*: View and manage your bills, and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free
Make payments including automatic payments, and transfers and manage payees
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month
Secure
Citi® Quick Lock: Lock or unlock your lost or misplaced card
PIN Reset: Reset your debit card PIN from your mobile device
Enable Fingerprint Authentication for a fast way to access your account
* Features are available today on a limited basis.

**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Citi’s Mobile App has been certified by J.D. Power for providing “An Outstanding Mobile Credit Card Experience” for customers.”
J.D. Power 2019 Mobile App Certification Program recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.

Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://online.citi.com/JRS/portal/template.do?ID=Privacy and our notice at collection at https://online.citi.com/JRS/portal/template.do?ID=Privacy#notice-at-collection to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub

Ratings and reviews

Will tell you your balance, but that is about it. Not able to make payments or get to the sign on screen at all - the blue circle keeps spinning. This happens even after updating the app and restarting my phone. I haven't been able to consistently make a payment on the Citi app in several months. Other card app (capital one, amex, etc) work like a breeze.

Easy to use. Captures information well. Not intrusive at all. Good security features. Identification technology is quite user friendly. They are adding new features to enhance the experience. I am liking the ease of being able to transfer funds especially for investment purposes. Credit card offering is pretty good. Check out the AAdvantage shopping mall to look at opportunities to get miles to your account.

Used to be a great app but the latest update has turned it into something one step above trash. You can no longer see your statement with everything laid out nice and orderly. You have to go into each subgroup such as groceries, lodging, etc... why change it to make it more complicated is beyond me but might be time to switch back over to Discover Card for ease of use.

What's new

Thanks for using the Citi Mobile® App! This version includes:
• Citi Mobile® App users will now be able to pay their bill payees using the new Multiple & Recurring Bills feature – a new, quick, and convenient way to setup bill payments
• Various bug fixes and performance improvements